Counter Sales Representative

2 weeks ago


Idaho Falls, United States Sonepar Group Full time

Counter Sales RepresentativeBe part of something bigger. At Codale Electric, we're proud of the role we've played in projects like the new Salt Lake Airport, the Las Vegas Raiders stadium and Soleil Lofts, as well as our role in housing, commercial, and industrial projects of every size throughout the Intermountain West. We strive to be the best wholesale distributor in the area and invite you to be part of building the future. Counter Sales Representative:Establishes or improves relationships with customers to better understand sales territory, schedules and customer needs by phone and customer visits.

Interviews customers in order to determine the appropriate product desired either by phone or at the company facility and records information into computer for product delivery. Warehouse responsibilities including: shipping, receiving, inventory control and order pulling.

What you'll do

Communicate with customers by phone or in person to receive orders for products. Solicits sale of new or additional products. Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company. Liaison between the customer and Codale departments, including credit purchasing, warehouse, outside sales and management.

Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points. Identifies and uses appropriate company and/or customer pricing systems. Make phone calls to regular and prospective customers to solicit orders. Describes or demonstrates product, using samples or catalog, and emphasizes salable features.

Compiles lists of prospective customers for use as sales leads. Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise. Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements.

Estimates date of delivery to customer, based on knowledge of own firm's delivery schedules. Purchases materials following approved purchasing procedures. Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution. Prepares correspondence and reports necessary for business transactions.

Recognize when special pricing is required, and provide competitive pricing. Follow up on all quotations in an attempt to write the order, or receive input for use in future quotations. Handles difficulties with customers with diplomacy and seeks assistance when needed, to resolve customer order problems and complaints promptly. Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.

Warehouse responsibilities: including: shipping, receiving, inventory control and order pulling. Other responsibilities may be assigned. What you'll bring:Ability to read, analyze and interpret general business periodicals, professional journals and technical procedures. Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.

Ability to perform math functions representative of the job such as; addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions. Possess in depth knowledge of Codale computer systems, Microsoft Office, etc. Must be a team player and abide by Codale's strong core values and beliefs. Schedule: 8:00am - 5:00pm (Monday-Friday)Why work for Codale Electric Supply?

It feels good to drive down the road and say, "I played a part in that." You can be part of a wide array of projects, no matter your role at Codale. Successful team members at Codale demonstrate integrity, a commitment to excellence and a desire to be the best warehouse employee, delivery driver, office support staff or salesperson. Each day presents opportunities to strive for improvement, to build customer relationships and to build your skills and accomplishments. You can build a long-term career at Codale.

Our Competitive Benefits?401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path. About Codale Electric and Sonepar USAFounded in 1975 by Dale P. Holt, Codale Electric Supply started with only five employees before becoming one of the most innovative and fastest-growing electrical supply distributors in the nation. Today, we are headquartered in Salt Lake City, Utah and currently have branch locations in the western United States.

Even though we have quite a presence in Utah, Nevada, and Wyoming, we've declared that we will not rest until we can help provide contractors throughout the nation with the supplies that they need. Equal Employment Opportunity StatementSonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals.

In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com. EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination ProvisionSonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.



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