IT Support Engineer
4 weeks ago
Job Title: Customer Support Engineer
Work Location: Arlington, VA 22201
Duration: Long-term contract with option to hire
Hours: Monday-Friday 8am-5pm
Education/Experience Required: High school Diploma
Job Description & Responsibilities:
- Providing Tier I level support of Ricoh products and services, including but not limited to:
- Operating system functionality
- Software installation and troubleshooting
- VoIP configuration and support
- E-mail configuration and support
- Mobile Device Management
- Malware/virus detection and removal
- Workstation and peripheral diagnostics and support
- Single user network access and troubleshooting
- Escalate customer issues through the proper channels.
- Open and manage cases according to defined severities and case priorities
- Clearly document support issues and all steps performed in the Customer Relationship Management ticketing system.
Skills & Qualifications:
- Previous experience with ACDs/IVRs and Case Management systems a plus
- Active Directory, File and Printer Sharing, etc.
- Basic navigation of common mobile device platforms (iOS, Android, etc)
- Familiarity with (Microsoft Office, Adobe, etc.) and basic troubleshooting knowledge for those applications.
- Able to navigate and troubleshoot in a Mac OS environment is a plus
-
Oracle Database Engineer
2 weeks ago
Arlington, United States Gridiron IT Full timeGridiron IT is seeking an Oracle Database Engineer to support a federal program out of the DC area, As a Database Engineer, you will bridge the gap between Development and Operational teams. You will be responsible for setting up and managing the operation of project development and test environments as well as the software configuration management processes...
-
Software Engineer
4 days ago
Arlington, United States Gridiron IT Full timeGridIron IT is seeking a Software Engineer to work on a 100% remote basis. Ability to obtain security clearance required. Essential Job Functions: Devising and modifying applications programs and procedures from detailed specifications to solve complex problems. Designs, codes, tests, debugs, documents, and maintains those programs. Ability to deliver...
-
Network Support Technician
2 weeks ago
Arlington, United States Gridiron IT Full timeGridiron IT is seeking a Network Support Technician to support a program in Arlington, VA. JOB DESCRIPTION As a Network Support Technician, you will contribute as part of a team to support the organization's network. In this role you will be part of the team supporting our Microsoft cloud services, network, and security technologies. Responsibilities include...
-
Network Support Technician
4 days ago
Arlington, United States Gridiron IT Full timeGridiron IT is seeking a Network Support Technician to support a program in Arlington, VA. JOB DESCRIPTION As a Network Support Technician, you will contribute as part of a team to support the organization's network. In this role you will be part of the team supporting our Microsoft cloud services, network, and security technologies. Responsibilities include...
-
Software Engineer
2 weeks ago
Arlington, United States Gridiron IT Full timeGridIron IT is seeking a Software Engineer to work on a 100% remote basis. Ability to obtain security clearance required. Essential Job Functions: Devising and modifying applications programs and procedures from detailed specifications to solve complex problems. Designs, codes, tests, debugs, documents, and maintains those programs. Ability to deliver...
-
Senior Network Engineer
2 days ago
Arlington, United States ALTA IT Services Full timeSenior Network Engineer Rosslyn, VA - onsite Top Secret clearance is required As Sr. Network Engineer, you’ll be experienced in supporting all areas of secure network technologies in a dynamic operational IT environment for our high-profile government customer, including maintenance, provisioning, and deployment functions. You will use network...
-
Systems Engineer
2 weeks ago
Arlington, United States Gridiron IT Full timeGridIron IT is seeking a Systems Engineer local to the DC metro area. Active Top Secret Clearance Required to start! Responsibilities: Primary responsibilities will involve taking a leadership role in system changes and improvements; working directly with government and contractor POCs to troubleshoot issues; proactively recommend configuration changes to...
-
System Engineer
4 days ago
Arlington, United States Alta It Services Full timeSystem Engineer Top Secret/SCI Springfield, VA JOB DESCRIPTION: Contributes to completion of milestones associated with specific engineering projects Develops solutions to a variety of engineering problems of moderate scope and complexity Perform systems design, development, and integration from the start of a systems life cycle to the end Oversees...
-
Software Engineer
3 days ago
Arlington, United States Command Services & Support, Inc. Full timeJob DescriptionJob DescriptionCompany DescriptionCMDSS proudly provides technology and business solutions to the federal government. We deliver high-quality services and solutions with personal attention and competitive pricing, utilizing a variety of technologies and techniques including PMI Methodologies, Certifications in Project Management, CMMI...
-
Integration Support Engineer
2 weeks ago
Arlington, United States IntraFi Network LLC Full timeJob DescriptionJob DescriptionWhat is the role?As an Integration Support Engineer, you will own the implementation and ongoing support of IntraFi’s technical integrations, which requires technical expertise in Public Key Infrastructure (PKI) concepts, B2B communications standards and protocols, such as SFTP and HTTPS, Single Sign-On systems, and REST...
-
Lead Application Support Engineer
7 days ago
Arlington, United States Elevate Digital Full timeThis is an ON-SITE position in Arlington, VA (5 days IN OFFICE)NO C2C or Sponsorship is available!We are looking for an experienced Application Support Engineer who can own production support and operations for internal web applications, databases and data feeds for on-prem infrastructure of an in-house development team AND develop and own a vision for the...
-
Lead Application Support Engineer
7 days ago
Arlington, United States Elevate Digital Full timeThis is an ON-SITE position in Arlington, VA (5 days IN OFFICE)NO C2C or Sponsorship is available!We are looking for an experienced Application Support Engineer who can own production support and operations for internal web applications, databases and data feeds for on-prem infrastructure of an in-house development team AND develop and own a vision for the...
-
Lead Application Support Engineer
1 week ago
Arlington, United States Elevate Digital Full timeThis is an ON-SITE position in Arlington, VA (5 days IN OFFICE)NO C2C or Sponsorship is available!We are looking for an experienced Application Support Engineer who can own production support and operations for internal web applications, databases and data feeds for on-prem infrastructure of an in-house development team AND develop and own a vision for the...
-
Data Analyst
2 weeks ago
Arlington, United States Gridiron IT Full timeGridiron IT is seeking a Data Analyst to support a federal program in Reston, VA. Role Description: Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Proven working experience with large Data set from multiple systems including machine data, cyber security tool data and...
-
Maritime Joint Fires Expert
2 days ago
Arlington, United States Gridiron IT Full timeGridironIT is seeking a Maritime Joint Fires Expert local to the Arlington, VA area.Onsite work is required. TS/SCI clearance is required. The Opportunity:As an expert in defense missions, your unique background inspires you to think bigger, push further, and ask questions others don’t. We need your extensive military industry knowledge and advisory skills...
-
Maritime Joint Fires Expert
7 days ago
Arlington, United States Gridiron IT Full timeGridironIT is seeking a Maritime Joint Fires Expert local to the Arlington, VA area.Onsite work is required. TS/SCI clearance is required. The Opportunity:As an expert in defense missions, your unique background inspires you to think bigger, push further, and ask questions others don’t. We need your extensive military industry knowledge and advisory skills...
-
Maritime Joint Fires Expert
1 week ago
Arlington, United States Gridiron IT Full timeGridironIT is seeking a Maritime Joint Fires Expert local to the Arlington, VA area.Onsite work is required. TS/SCI clearance is required. The Opportunity:As an expert in defense missions, your unique background inspires you to think bigger, push further, and ask questions others don’t. We need your extensive military industry knowledge and advisory skills...
-
Java Developer
2 weeks ago
Arlington, United States Gridiron IT Full timeJob Description Gridiron IT is seeking a JAVA Developer with experience in building high-performing, scalable, enterprise-grade applications to support a government contract in Arlington, VA. Location: Arlington, VAWork Arrangement: Hybrid (at least 2 days a week onsite in VA)Clearance: US Citizen (ability to obtain a Public Trust) Responsibilities: ...
-
Arlington, United States SYSTEMS PLANNING AND ANALYSIS, INC. Full timeOverview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...
-
Arlington, United States SYSTEMS PLANNING AND ANALYSIS, INC. Full timeOverview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...