Sr. Learning

Sr. Learning & Development ManagerAs the Sr. Learning & Development Manager, you will be instrumental in shaping Docusign's employee landscape, designing and implementing world-class development programs that empower our leaders and employees to embody our values, drive innovation, and lead with empathy and effectiveness in a rapidly evolving global environment. You will play a key role in cultivating a robust leadership pipeline that supports our ambitious growth and strengthens our culture.This position is an individual contributor role reporting to Sr. Director, Learning & Development.ResponsibilitiesConduct comprehensive needs assessments in partnership with HR Business Partners and senior leaders to identify critical leadership capabilities and development gaps across all levels.Design, develop, and implement innovative, scalable, and impactful leadership development programs, workshops, and learning experiences that align with Docusign's values and strategic priorities.Incorporate cutting-edge adult learning principles, neuroscience, and leadership theories into all program designs, ensuring relevance and effectiveness.Lead the selection and management of external vendors, consultants, and executive coaches, ensuring high-quality and cost-effective partnerships.Facilitate high-impact leadership development workshops and training sessions for diverse global audiences, fostering an engaging and interactive learning environment.Provide coaching and guidance to leaders, supporting their individual development journeys and enhancing their leadership effectiveness.Build strong relationships with internal subject matter experts to leverage internal knowledge and talent in program delivery.Develop and implement robust evaluation methodologies and metrics to assess the effectiveness, business impact, and ROI of all leadership development initiatives.Analyze program data and feedback to identify trends, generate actionable insights, and make data-driven recommendations for continuous improvement and evolution of programs.Communicate program successes, challenges, and strategic direction to key stakeholders and senior leadership.Build and maintain strong, collaborative relationships with HR Business Partners, senior leadership, and other cross-functional teams to ensure leadership development initiatives are integrated, supported, and aligned with organizational goals.Act as a trusted advisor to leaders on leadership development best practices, trends, and solutions.Champion a culture of continuous learning, growth, and feedback throughout the organization.Curate and develop compelling learning content, including presentations, facilitator guides, participant materials, and digital learning resources.Leverage Docusign's internal learning technologies (LMS, collaboration tools, etc.) to optimize program delivery, accessibility, and learner engagement.Job DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What You BringBasicBachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or a related field12+ years of progressive experience in leadership development, organizational development, or talent management3+ years in a senior or lead role within a fast-paced, global technology environmentPreferredDemonstrated expertise in the end-to-end design, development, delivery, and evaluation of multi-level leadership development programsExceptional instructional design skills with a deep understanding of adult learning principles and modern learning methodologiesOutstanding facilitation, presentation, and public speaking skills, with the ability to inspire and engage diverse groups of leadersProven ability to coach and mentor leaders, fostering their growth and effectivenessExperience with various leadership assessment tools (e.g., 360-degree feedback, behavioral assessments) and their application in developmentStrong project management skills with the ability to manage multiple complex initiatives simultaneously, prioritize effectively, and meet deadlinesExcellent interpersonal, communication (written and verbal), and influencing skills, capable of building rapport and trust at all levelsAnalytical mindset with the ability to interpret data, identify insights, and make data-driven recommendationsCertifications in coaching (e.g., ICF), organizational development, or specific leadership assessment instrumentsExperience working in a global, matrixed organization with diverse leadership styles and needsFamiliarity with change management methodologies and their application in leadership development initiativesA demonstrated passion for technology and its role in transforming business processes, aligning with Docusign's core offeringsWage TransparencyPay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.Based on applicable legislation, the below details pay ranges in the following locations:California: $140,000.00 - $225,075.00 base salaryWashington, Maryland, New Jersey and New York (including NYC metro area): $133,800.00 - $197,750.00 base salaryThis role is also eligible for the following:Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.Stock: This role is eligible to receive Restricted Stock Units (RSUs).Global benefits provide options for the following:Paid Time Off: earned time off, as well as paid company holidays based on regionPaid Parental Leave: take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans: select retirement and pension programs with potential for employer contributionsLearning and Development: options for coaching, online courses and education reimbursementsCompassionate Care Leave: paid time off following the loss of a loved one and other life-changing eventsLife at DocuSignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.Applicant and Candidate Privacy NoticeStates Not Eligible for EmploymentThis position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.EEO StatementIt's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our