Sales Enablement Trainer

1 week ago


Canton, United States Massachusetts Staffing Full time

Sales TrainerAll Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. The following statements represent what Boston Mutual stands for it is what makes us different and better in the market we serve.We are for being a progressive life insurance company offering financial peace of mind to working Americans and their families. We are for providing practical and affordable products designed for those we serve. We are for making it easy to secure a level of financial protection with a portfolio of products beginning with life insurance. We are for providing a personalized customer experience to our policyholders and producers. We are for acting in the best interests of our policyholders, producers, employees, and the communities in which we live and serve representing the goodness of mutuality in all we do. We do our best to:Demonstrate a desire to assist.Listen to understand and respond empathetically.Explain things in a manner that is easy to understand.Be knowledgeable students of our business.Take full ownership to resolve questions and issues.Be professional, polite, and courteous.Leave our customers and associates "better than where we found them."Summary of Position The Sales Trainer reports to the Director of Corporate Training. The sales trainer role is focused on creating robust, engaging and effective sales training programs that drive performance, consistency, and engagement across the sales organization. This role is responsible for leading in-person onboarding for new sales hires and designing and delivering in-person training for existing sales employees to support continuous learning.Key ResponsibilitiesSales Training & DevelopmentDesign and deliver onboarding and ongoing training programs for sales teams and other BML departments as needed.Facilitate live, virtual, and on-demand training sessionsDevelop role-based curriculum covering sales skills, products, systems, and processesContent & Curriculum ManagementCreate and maintain training materials including playbooks, presentations, job aids, and e-learning modulesEnsure training content is accurate, up to date, and aligned with messaging, brand, and compliance standardsSales Performance EnablementPartner with sales leaders to identify skill gaps and performance needsReinforce best practices through coaching, role-plays, and reinforcement programsSupport new product launches, pricing changes, and go-to-market initiativesCross-Functional CollaborationWork closely with Sales, Product, Marketing, Operations, and Compliance to align training contentEnsure enablement supports sales processes, CRM usage, and pipeline managementMeasurement & Continuous ImprovementTrack training participation, effectiveness, and impact on sales performanceGather feedback and iterate on programs to improve outcomesQualifications:Education: Bachelor's degree in Instructional Design, Education, Educational Technology, or a related field. Master's degree preferred.Experience: 3+ years in sales training, sales enablement, or a sales role with training responsibilities. Experience in life insurance is a bonus.Skills:An understanding of sales processes, methodologies, and performance metrics and an understanding of instructional design and training best practicesStrong facilitation skills with demonstrated success delivering engaging in-person trainingExcellent written and verbal communication skillsStrong project management and organizational skills, keen attention to detailAbility to work collaboratively and independentlyHybrid Work Model At our Canton location, employees will be on site Monday - Thursday. At our Omaha location, employees will be on site 2 days per week. Boston Mutual is an equal opportunity employer, and does not discriminate on the basis of race, color, age, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, disability, military service, veteran status, family status, pregnancy, or any other characteristic protected by federal or state laws. Boston Mutual is a drug-free workplace.



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