IT Support Specialist
2 weeks ago
Position Overview: We are looking for a dynamic IT Support Specialist to deliver exceptional technical assistance to our employees, executives, and teams. In this role, you'll be responsible for troubleshooting various IT issues, providing executive and event technology support, managing local infrastructure, and configuring assets. Ideal candidates will be proactive problem-solvers who streamline the adoption of technology and ensure smooth user experiences in an agile and evolving environment. At Zoom, our Information Technology team is dedicated to enhancing customer satisfaction, improving business efficiency, and fostering innovation, data-driven insights, and automation. Join us in creating seamless user experiences that support our growth in communication and collaboration. Key Responsibilities: Provide personalized onsite IT support for employees, executives, and VIPs, covering hardware, software, access, conferencing, and networking needs. Manage IT asset inventory on-site, including configuration, deployment, tracking, maintenance, and secure disposal. Support local events, all-hands meetings, and high-profile gatherings, ensuring flawless technology collaboration experiences. Collaborate with Infrastructure, SRE, Security, Network, and Engineering teams to resolve cross-functional challenges and drive innovation in employee technology. Oversee new hire IT onboarding, conduct training sessions, and lead knowledge-sharing initiatives. Create and maintain technical documentation, IT policies, and knowledge base content. Contribute to IT projects and process improvements that enhance support efficiency and employee satisfaction. Identify technology gaps and propose innovative solutions to boost productivity and security. What We Are Looking For: Bachelor's or Master's degree in Science, Engineering, Information Systems, or equivalent experience. Minimum of 12 years of IT Support, End-User Services, or related experience in a fast-paced environment. Solid technical knowledge of Windows, macOS, networking, VPNs, endpoint security, identity & access management, and mobile device management. Strong troubleshooting, communication, and documentation skills with a keen attention to detail. Experience supporting executives and VIPs with discretion, urgency, and professionalism. Proficiency in IT asset lifecycle management (configuration, deployment, tracking, compliance). Experience with AV systems, conferencing platforms (Zoom), and event technology support. Certifications or proven expertise in ITIL, Six Sigma, project management, Okta, Workspace ONE, AWS/Google Cloud, or Zoom are a plus. Salary Information: Minimum: $98,900.00 Maximum: $228,700.00 Zoom has a Total Direct Compensation philosophy that includes base salary, bonuses, and equity value. Note: Starting pay is based on qualifications and experience, with potential variations by location. We encourage you to apply as soon as possible, allowing you ample opportunity to join us. Please note the anticipated position closure date: 10/08/25. Our structured hybrid work approach combines office and remote environments, ensuring flexibility for our team members.
-
Sr. Sales Support Specialist
2 weeks ago
San Jose, United States Support Revolution Full timeLocation: San Jose, California, United StatesAbout Supermicro:Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms....
-
Sr. Sales Support Specialist
2 weeks ago
San Jose, United States Support Revolution Full timeLocation: San Jose, California, United States About Supermicro Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology...
-
Sales Support Specialist
2 weeks ago
San Jose, United States Support Revolution Full timeLocation: San Jose, California, United States About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology...
-
Senior Sales Support
2 weeks ago
San Jose, United States Support Revolution Full timeA leading technology firm in San Jose is seeking a Sr. Sales Support Specialist to assist the sales team in managing customer orders and provide technical support. Responsibilities include sales maintenance, data entry, and client communication. The ideal candidate has over 5 years of sales support experience and strong organizational and communication...
-
VoIP & UCaaS Tech Support Specialist
2 weeks ago
San Jose, United States IT Management Corporation Full timeAn established industry player in VoIP and Unified Communications is seeking a Technical Support Specialist to enhance their customer service team. This role involves configuring VoIP phones, providing tier-1 and tier-2 support, and ensuring seamless deployments for clients. You will collaborate closely with various teams, troubleshoot issues, and maintain...
-
Senior Sales Support Specialist
2 weeks ago
San Jose, United States Support Revolution Full timeA leading technology solutions company in San Jose, California is seeking a Sr. Sales Support Specialist. In this role, you will manage customer orders, provide technical product information, and coordinate between departments to ensure excellent customer service. Ideal candidates will have a minimum of 2-5 years in sales support, strong communication...
-
Sales Support Specialist
2 weeks ago
San Jose, United States Support Revolution Full timeA leading technology company in San Jose, California, is seeking a Sales Support Specialist to assist the Sr. Sales team in managing customer orders and enhance cross-department communication. The ideal candidate will have a BA/BS degree and 2-4 years of relevant experience, particularly in customer service and problem-solving in a high-pressure environment....
-
Technical Support Specialist
1 day ago
San Jose, CA, United States IT Management Corp. dba 101 VOICE Full timeCompany Description 101VOICE is a California-based hosted VoIP and Unified Communications service provider with a 15+ year track record of innovation, reliability, and white-glove customer service. Our platform is trusted by educational institutions, municipalities, and enterprise customers across the state. We're seeking a technically skilled and...
-
Technical Support Specialist
1 day ago
San Jose, CA, United States IT Management Corp. dba 101 VOICE Full timeCompany Description 101VOICE is a California-based hosted VoIP and Unified Communications service provider with a 15+ year track record of innovation, reliability, and white-glove customer service. Our platform is trusted by educational institutions, municipalities, and enterprise customers across the state. We're seeking a technically skilled and...
-
School IT Support Specialist
2 weeks ago
San Francisco, United States Financial Services IT Full timeWould you like to work at a leading independent high school? Do you enjoy working with a students, faculty, and a variety of technologies each day? Do you excel at providing technology solutions to smart, driven individuals? If you answered yes to these questions then we have an exciting opportunity that’s right up your alley. We are seeking an IT...
