FRONT DESK SUPERVISOR
3 weeks ago
Front Desk Supervisor$18 - $20 per hourFull TimeBenefits:Medical/Vision/Dental401k Savings PlanCompetitive PTOEducational AssistanceTravel DiscountsOverview:The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and guests' accounts, making, and confirming reservations, and presenting statements to and collecting payments from departing guests.Key Duties & Responsibilities:Greet, register, and assign rooms to guests of hotels.Verify customers' credit and establish how the customer will pay for the accommodation.Contact housekeeping or maintenance staff when guests report problems.Make and confirm reservations.Issue room keys and escort instructions to bellhops.Keep records of room availability and guests' accounts, manually or using computers.Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.Compute bills, collect payments, and make change for guests.Record guest comments or complaints, referring customers to managers as necessary.Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.Clean and maintain lobby and common areas, such as restocking supplies and watering plants.Plan, schedule or supervise the work of other employees.Advise housekeeping staff when rooms have been vacated and are ready for cleaning.Responsible for assisting guests with check-in and check-out, plus all special requests for services or information, in accordance with SOP's.Assists in training of new associates and maintains constant training of agents as cashiers.Ensures all members of the staff are completely familiar with all hotel emergency procedures.Works with desk agents to balance at end of shift and ensures completion of shift checklist.Smiles and greets all guests immediately in a gracious and professional manner; handles all guest questions and problems within empowerment guidelines.Education and Experience:High School Graduate or General Education Degree (GED).Two (2) to three (3) years of supervisory experience preferred, with at least one year experience at the front desk.Basic computer skills required.Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
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FRONT DESK SUPERVISOR
3 weeks ago
Baltimore, United States Crestline Hotels & Resorts Full timeFront Desk Supervisor $18 - $20 per hour Full Time Benefits: Medical/Vision/Dental 401k Savings Plan Competitive PTO Educational Assistance Travel Discounts Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by...
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Hotel Front Desk Supervisor
7 days ago
Baltimore, United States WizeHire, Inc Full timeDescription Exciting opportunity to join our hotel as the Front Desk Supervisor. The Front Office Supervisor oversees daily front desk operations, managing staff, ensuring excellent guest service, handling check‑ins/outs, resolving issues, and maintaining standards, acting as a key link between staff, guests, and management for a smooth, welcoming...
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Hotel Front Desk Supervisor
5 days ago
Baltimore, United States WizeHire, Inc Full timeDescription Exciting opportunity to join our hotel as the Front Desk Supervisor. The Front Office Supervisor oversees daily front desk operations, managing staff, ensuring excellent guest service, handling check‑ins/outs, resolving issues, and maintaining standards, acting as a key link between staff, guests, and management for a smooth, welcoming...
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Front Desk Supervisor
21 hours ago
Baltimore, United States Sage Hospitality Group Full timeFront Desk Supervisor Join to apply for the Front Desk Supervisor role at Sage Hospitality Group . Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe it’s not just about the work you do, but it’s about who you are. We know your job isn’t your life. That’s why we support our associates in finding the...
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Front Desk Supervisor
5 days ago
Baltimore, United States Crestline Hotels and Resorts Full time$18 - $20 per hourFull TimeBenefits:Medical/Vision/Dental401k Savings PlanCompetitive PTOEducational AssistanceTravel DiscountsOverview:The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning...
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Front Desk Supervisor
2 weeks ago
Baltimore, MD, United States Courtyard Baltimore Inner Harbor Full time$18 - $20 per hourFull TimeBenefits: Medical/Vision/Dental 401k Savings Plan Competitive PTO Educational Assistance Travel Discounts Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and...
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Front Desk Supervisor
1 day ago
Baltimore, MD, United States Courtyard Baltimore Inner Harbor Full time$18 - $20 per hourFull TimeBenefits: Medical/Vision/Dental 401k Savings Plan Competitive PTO Educational Assistance Travel Discounts Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and...
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Front Desk Supervisor
1 week ago
Baltimore, MD, United States Courtyard Baltimore Inner Harbor Full time$18 - $20 per hourFull TimeBenefits: Medical/Vision/Dental 401k Savings Plan Competitive PTO Educational Assistance Travel Discounts Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and...
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Baltimore, United States Sage Restaurant Group Full timeA leading hospitality company is seeking a Front Desk Supervisor in Baltimore, Maryland. This role involves overseeing front desk operations, ensuring excellent customer service, and managing staff effectively. Candidates should have at least one year of experience in a related position and a high school diploma. The position offers a competitive hourly wage...
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Baltimore, United States Sage Restaurant Group Full timeA hospitality company in Baltimore is seeking an experienced Front Desk Supervisor to oversee operations and ensure excellent guest service. The ideal candidate will have at least 1 year of experience in a similar role, strong customer service skills, and the ability to effectively supervise team members. Responsibilities include managing front desk...
