Collections & Billing Representative (Hybrid - Vernon Hills, IL)

3 weeks ago


Vernon Hills, United States Educated Solutions Corp Full time

Location Vernon Hills,IL Description Our client, a global leader in the IT industry is seeking to hire a Collections & Billing Representative. This is a HYBRID role where youwill report to the Vernon Hills, IL office 3 days a week and have the flexibility to work from a home office two days a week. This position pays $30-$32/hour depending on relevant experience and will work from 8am-5pm Monday - Friday. This role starts as a 12-month contract but will offer both extensions and full-time opportunities for a top performer. We are seeking a candidate who has prior experience with B2B collections for a big book of business ($20-$30 Million) and experience invoicing government customers. Key Responsibilities: Handles the B2B collection efforts of meaningful accounts within the team's book of business. Will be responsible for a $20-$30 million dollar book of business for collections on a monthly basis. Develops collection methods that consistently lead to achieving or exceeding company financial goals; while handling A/R related problems, anticipating, preventing, identifying and problem solving as necessary. Ensures timely follow-up and completion of cash allocation within book of business. Ensures invoices are sent to government customers through online portals or emails. Must be comfortable using multiple resources including iSeries, Salesforce, PeopleSoft, and AS400 systems. (We will train on all systems). Completes a necessary government invoicing processes to ensure compliance and acceptance. Collaborates with Sales to meet customer requests. Identifies issues attributing to account past dues and communicates with management and sales department when necessary to escalate the collection process. Continually evaluates sensitive customer relationships to make sure customer satisfaction is met and builds positive working relationships both internally and externally. Qualifications 3+ years of experience with B2B collections for a large book of business ($20+ million dollars). Prefer candidate that have experience invoicing and billing government customers (using multiple portals). Previous experience researching and problem-solving A/R related problems. 1+ years of experience creating and updating reports for management regarding overdue invoices. 1+ years of reconciliation experience preferred (Purchase Order to Cash reconciliations). Previous experience using iSeries, PeopleSoft, Salesforce, or AS400 preferred, but will train on all systems. Strong understanding of MS Office Suite including Word and Excel. Bachelor's degree strongly preferred, but experience will be considered in lieu of a degree. Excellent written and verbal communication skills with the ability to effectively interact with internal and external stakeholders. Strong organizational skills with the ability to adapt quickly to change. Ability to prioritize and multitask. Strong analytical skills with critical attention to detail. Demonstrated ability to work independently with management support.



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