Collections & Billing Representative (Hybrid - Vernon Hills, IL)

1 week ago

Vernon Hills, IL, United States Educated Solutions Corp Full time
Location
Vernon Hills,IL

Description

Our client, a global leader in the IT industry is seeking to hire a Collections & Billing Representative. This is a HYBRID role where youwill report to the Vernon Hills, IL office 3 days a week and have the flexibility to work from a home office two days a week. This position pays $30-$32/hour depending on relevant experience and will work from 8am-5pm Monday - Friday. This role starts as a 12-month contract but will offer both extensions and full-time opportunities for a top performer. We are seeking a candidate who has prior experience with B2B collections for a big book of business ($20-$30 Million) and experience invoicing government customers.

Key Responsibilities:

  • Handles the B2B collection efforts of meaningful accounts within the team's book of business.
  • Will be responsible for a $20-$30 million dollar book of business for collections on a monthly basis.
  • Develops collection methods that consistently lead to achieving or exceeding company financial goals; while handling A/R related problems, anticipating, preventing, identifying and problem solving as necessary.
  • Ensures timely follow-up and completion of cash allocation within book of business.
  • Ensures invoices are sent to government customers through online portals or emails.
  • Must be comfortable using multiple resources including iSeries, Salesforce, PeopleSoft, and AS400 systems. (We will train on all systems).
  • Completes a necessary government invoicing processes to ensure compliance and acceptance.
  • Collaborates with Sales to meet customer requests.
  • Identifies issues attributing to account past dues and communicates with management and sales department when necessary to escalate the collection process.
  • Continually evaluates sensitive customer relationships to make sure customer satisfaction is met and builds positive working relationships both internally and externally.
Qualifications
  • 3+ years of experience with B2B collections for a large book of business ($20+ million dollars).
  • Prefer candidate that have experience invoicing and billing government customers (using multiple portals).
  • Previous experience researching and problem-solving A/R related problems.
  • 1+ years of experience creating and updating reports for management regarding overdue invoices.
  • 1+ years of reconciliation experience preferred (Purchase Order to Cash reconciliations).
  • Previous experience using iSeries, PeopleSoft, Salesforce, or AS400 preferred, but will train on all systems.
  • Strong understanding of MS Office Suite including Word and Excel.
  • Bachelor's degree strongly preferred, but experience will be considered in lieu of a degree.
  • Excellent written and verbal communication skills with the ability to effectively interact with internal and external stakeholders.
  • Strong organizational skills with the ability to adapt quickly to change.
  • Ability to prioritize and multitask.
  • Strong analytical skills with critical attention to detail.
  • Demonstrated ability to work independently with management support.

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