Loss Mitigation Resolution Specialist
2 weeks ago
Job TitleThis is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.This position serves as personnel available to borrowers by phone that are experiencing financial hardships. Provides assistance and information to borrowers on possible Loss Mitigation options and the subsequent needed actions. Facilitates the receipt of a complete hardship application and remains in contact with the borrower throughout the process. Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with applicable regulations and investor guidelines. This position is considered the first line of defense and expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risk to the Bank.ResponsibilitiesLoan Resolution - Responsible for contacting borrowers in financial distress to gather information and required documentation for a complete Loss Mitigation Application. Maintains contact with borrower throughout the process, sending applicable written notices or disclosures. Monitors approved plans until the borrower completes short term repayment plans or makes the required payments.Client Support - Identifies and supports clients who are eligible for assistance. Contacts clients who are in Foreclosure, who were dismissed or discharged from bankruptcy, or who have inquired about possible assistance in order to begin the process.Operational Support - Acts as a liaison between business units, Retail Credit Underwriting teams, and branches regarding distressed borrowers.Portfolio Servicing - Participates in servicing efforts for acquired institutions. Works with acquired institutions to service defaulted or covered assets, and to assist with mortgage loans. Modifies or recommends charge offs as appropriate.QualificationsBachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy, Foreclosure, or Default OR High School Diploma or GED and 5 years of experience in Collections, Loss Mitigation, Bankruptcy, Foreclosure, or DefaultSpanish bilingual abilities highly preferred.Skill(s): Knowledge of applicable regulationsBenefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at jobs.firstcitizens.com/benefits.
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Loss Mitigation Resolution Specialist
2 weeks ago
Raleigh, North Carolina, United States First Citizens Bank Full timeOverviewThis is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.This position serves as personnel available to borrowers by phone that are experiencing financial hardships. Provides assistance and information to borrowers on possible Loss Mitigation options and the subsequent needed...
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Loss Mitigation Resolution Specialist
23 hours ago
Raleigh, United States First Citizens Bank Full timeOverviewThis is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.This position serves as personnel available to borrowers by phone that are experiencing financial hardships. Provides assistance and information to borrowers on possible Loss Mitigation options and the subsequent needed...
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Loss Mitigation Resolution Specialist
22 hours ago
Raleigh, NC, United States First Citizens Bank Full timeOverviewThis is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This position serves as personnel available to borrowers by phone that are experiencing financial hardships. Provides assistance and information to borrowers on possible Loss Mitigation options and the subsequent needed...
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Loss Mitigation Resolution Specialist
1 week ago
Raleigh, NC, United States First Citizens Bank Full timeOverviewThis is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This position serves as personnel available to borrowers by phone that are experiencing financial hardships. Provides assistance and information to borrowers on possible Loss Mitigation options and the subsequent needed...
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Loss Mitigation Resolution Specialist
3 days ago
Raleigh, NC, United States First Citizens Bank Full timeOverviewThis is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This position serves as personnel available to borrowers by phone that are experiencing financial hardships. Provides assistance and information to borrowers on possible Loss Mitigation options and the subsequent needed...
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Loss Mitigation Specialist
4 weeks ago
Raleigh, United States Local Government Federal Credit Union Full timeDescription: CIVIC CULTURE Our organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we...
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Loss Mitigation Specialist
7 days ago
Raleigh, United States Local Government Federal Credit Union Full timeDescription: CIVIC CULTURE Our organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we...
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Loss Mitigation Specialist
6 days ago
Raleigh, NC, United States Local Government Federal Credit Union Full timeCIVIC CULTURE Our organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit...
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Loss Mitigation Specialist
1 week ago
Raleigh, NC, United States Local Government Federal Credit Union Full timeCIVIC CULTURE Our organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit...
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Loss Mitigation Specialist
5 days ago
Raleigh, United States Local Government Federal Credit Union Full timeDescription: CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we...
