Team Lead

7 days ago

Birmingham, United States Rack Room Shoes Full time

Team LeadLocation: Oneonta, Alabama USThe Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.Duties and Responsibility:Primary responsibility is the safety and welfare of employees and customers.Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer.All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing proceduresInventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical InventorySales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signagePayroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & AttendanceTraining and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standardsLoss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.Work towards a complete understanding of managing all day to day operations.Principal Working Relationships: Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.Key Qualifications:An approved background checkEffective verbal and written communication skillsManagerial and organizational skills

  • Team Lead

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    Birmingham, AL, United States Tempur Sealy Full time

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    Birmingham, AL, United States Zaxby's Full time

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    Birmingham, United States Academy Sports and Outdoors Full time

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    4 weeks ago

    Birmingham, United States Gulf Distributing Holdings, LLC Full time

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    1 week ago

    Birmingham, AL, United States Gulf Distributing Holdings, LLC Full time

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    3 days ago

    Birmingham, AL, United States Gulf Distributing Holdings, LLC Full time

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    23 hours ago

    Birmingham, AL, United States Gulf Distributing Holdings, LLC Full time

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    16 hours ago

    Birmingham, AL, United States Gulf Distributing Holdings, LLC Full time

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    Birmingham, United States Fashion Institute of Design & Merchandising Full time

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