Leader for Client Alignment

divh2Client Alignment (Account Manager)/h2pNetsmart is seeking a seasoned Client Alignment (Account Manager) leader to support and grow strategic relationships with our Post-Acute clients, including Home Health, Hospice, Senior Living, Skilled Nursing and Rehabilitation organizations. This role serves as a trusted advisor to executive stakeholders, ensuring client goals are aligned with Netsmarts software, hosting, solutions and services to deliver measurable outcomes and long-term value. This position leads a team of approximately 57 Client Alignment associates and plays a key role in driving client retention, expansion and satisfaction across a portfolio of Post-Acute providers./ph3Responsibilities/h3pLead strategic alignment for a portfolio of Post-Acute healthcare clients, building strong executive-level relationships./ppManage and develop a team of 57 client-facing professionals, setting clear expectations and driving consistent execution./ppDevelop and execute client alignment plans that connect Post-Acute operational priorities to Netsmart solutions and services./ppPartner closely with Sales, Professional Services, Hosting and Operations to deliver coordinated, high-value client engagement./ppIdentify growth opportunities within existing accounts and support expansion and retention efforts./ppLead executive-level client meetings, including strategic planning sessions and performance reviews./ppAct as a senior escalation point, ensuring issues are resolved efficiently while maintaining strong client trust./ph3Qualifications/h3pProven experience leading client-facing teams in healthcare technology, services, consulting, sales or account management./ppExperience working with or supporting Post-Acute healthcare providers./ppStrong executive presence with the ability to communicate effectively with senior leaders./ppDemonstrated success driving client outcomes in complex, matrixed environments./ppExcellent communication, presentation and relationship-building skills./ppBachelors degree or equivalent experience./ppNetsmart partners with Post-Acute providers nationwide to support the delivery of high-quality, efficient and compliant care. In this role, youll help shape how clients experience Netsmartleading a talented team and building lasting partnerships that make a meaningful impact across the Post-Acute continuum./ppNetsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate./ppNetsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmarts sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmarts third party screening provider./p/div