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Operations Equipment Manager

1 month ago

Miami, United States Insight Global Full time

Job Description:


The Manager of Operations Equipment is responsible for executing new equipment development as well as managing the existing equipment portfolio used in restaurant operations. This role involves project management, vendor coordination, franchisee communication, and cross-functional collaboration to ensure all equipment meets standards for performance and safety.


Required Skills:

• 2-5 years of experience in equipment engineering or management

• Bachelor’s degree is required; Business Administration, Supply Chain Management, Engineering, or a related field

• Prior Development or Facilities knowledge is a plus

• Proven experience in project management

• Excellent verbal communication and interpersonal skills

• Strong analytical and problem-solving abilities


Roles and Responsibilities:

• Manage Equipment development projects from ideation to launch

• Develop new equipment in partnership with our vendor partners and cross-functional departments.

• Execute field tests and pilots in accordance with the Ops Transformation roadmap.

• Implement best practices for equipment utilization to enhance operational efficiency.

• Provide ongoing support and resources to necessary teams on equipment issues and inquiries.

• Coordinate with vendors and field team to address and resolve equipment escalations promptly. • Monitor equipment performance and longevity, utilizing data to inform status.

• Serve as subject matter expert for equipment questions for the brand.