Future Opening: Customer Service Manager

Join to apply for the Future Opening: Customer Service Manager - State Farm Agent Team Member role at State Farm Agent1 year ago Be among the first 25 applicantsJoin to apply for the Future Opening: Customer Service Manager - State Farm Agent Team Member role at State Farm AgentGet AI-powered advice on this job and more exclusive features.BenefitsTraining & developmentPosition OverviewSuccessful State Farm Agent is seeking a Bilingual Spanish/English qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Work with the agent to establish and meet marketing goals.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...401KSalary plus commissionAnnual BonusHealth benefitsPaid time off (vacation and personal/sick days)Valuable experienceGrowth potential/Opportunity for advancement within my agencySigning Bonus up to $1000RequirementsSales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredSuccessful track record of meeting sales goals/quotas preferredEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreamsSelf-motivatedDetail orientedProactive in problem solvingAbility to work in a team environmentAbility to multi-taskAbility to make presentations to potential customersProvide timely and thorough activity reports to agentBilingual - Spanish requiredProperty and Casualty license (must be able to obtain)Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.Compensation: $ 35,000 - $ 85,000 ( Base salary + Monthly Commission + Annual Bonus )My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Gaithersburg, MD And Help Customers With Their Insurance And Financial Services Needs, IncludingAuto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesInsuranceReferrals increase your chances of interviewing at State Farm Agent by 2xGet notified about new Customer Service Manager jobs in Gaithersburg, MD.Bethesda, MD $84,000.00-$115,500.00 3 days agoCustomer Service and Ticketing SupervisorDistrict of Columbia, United States 1 week agoCustomer Service & E-Commerce Supervisor - Full TimeCustomer Service & E-Commerce Supervisor - Full TimeMcLean, VA $42,300.00-$63,400.00 3 weeks agoCustomer Service & E-Commerce Supervisor - Full TimeManager, Customer Success, Consumables, Household EssentialsCustomer Service & E-Commerce Supervisor - Full TimeCustomer Service & E-Commerce Supervisor - Full TimeCustomer Success Manager - US Public SectorChevy Chase, MD $42,300.00-$63,400.00 3 weeks agoCustomer Service & E-Commerce Supervisor - Full TimeSilver Spring, MD $19.00-$30.20 6 days agoHyattsville, MD $30,000.00-$60,000.00 2 years agoCustomer Success - Enterprise Engagement ManagerAutomotive Service Manager - Fairfax, VACustomer Service & E-Commerce Supervisor - Full TimeWashington, DC $85,000.00-$100,000.00 1 month agoCustomer Success Manager - Public SectorWere unlocking community knowledge in a new way. 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