Director of Program Operations

2 weeks ago


Renton, United States LHH Full time

LHH Recruitment Solutions is hiring for an Director of Program Operations for a property managment company located in Renton, WA. This position will oversee the organization’s daily operations of the HCV programs and will help them manage their growth. This person will oversee a team of operations specialists and will be responsible for the overall program efficiency to include performance management, document control and compliance. The ideal candidate will be a passionate leader with proven ability to motivate and develop a team.


Responsibilities include:

  • Create and evaluate the company's everyday business systems with focus on process improvement, increased efficiency and compliance
  • Drive daily operations processes and monitor ongoing analysis of HCV programs in accordance with federal, state and local rules and regulations
  • Mentor, coach and manage a team of operational specialists
  • Train and guide employees on best practices and encourage maximum performance and ensure policies and procedures are followed
  • Ensure quality of work and program success from all business operations across departments and help company execute on growth objectives
  • Prepare and manage comprehensive reports
  • Ensure compliance of policies and procedures and assist with audits
  • Build effective and collaborative working relationship throughout the organization
  • Improves operational performance by integrating initiatives that simplify process and drive out complexity
  • Work closely with executive leadership on budgetary compliance goals


Ideal qualifications for a successful candidate:

  • 8 plus years of operations and program management experience
  • 5 plus years experience managment a team
  • Must have working knowledge of LIHTC, HCV and PBV program compliance
  • Experince with HUD/PHA regulations highly desired
  • Successful experience developing and managing operational processes and procedures and ability to drive program efficiencies
  • Resourceful individual with proven ability to partner effectively with all levels of an organization
  • Excellent project management and organizational skills with ability to adapt in an evolving environment
  • Strong business acumen including strong problem solving skills, critical thinking and analysis


This opportunity offers medical, dental, vision, 401k and PTO.



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