Behavioral Health Technician Manager
1 week ago
POSITION TITLE: Behavioral Health Technician Manager
LOCATION: Residential Facilities - Madison
DEPARTMENT: Clinical
REPORTS TO: Director of Nursing
SUPERVISES: Recovery Support Specialists and Behavioral Health Technicians
Entry Level Qualifications:
Bachelor's degree in behavioral sciences preferred. Three years of experience in an addiction or mental health agency is required. Three year's experience in a supervisory position is preferred. Verbal or written communication skills required. Computer skills preferred.
- Must demonstrate ability to manage multi-shift schedules
- Must be able to walk within the facility and on the grounds of the facility for approximately 1 mile per every 8-hour shift.
- Must be able to continuously sit for approximately 3 hours per 8-hour shift.
- Must be able to administer CPR and be certified.
- Maintain records and have good communication skills.
- Must be able to see 20/40 corrected in each eye and hear (hearing aid acceptable).
- If recovering, two years of continuous verifiable abstinence.
General Responsibilities:
Provide supervision and coordinate training for Behavioral Health Technicians and Recovery Support Specialist staff. Maintain work schedule to ensure adequate coverage on all shifts.
Essential Functions:
- Responsible for editing time reports and ensuring time reported is correct.
- Responsible for generating work schedules and ensuring all shifts are adequately covered.
- Responsible for hiring support staff (Behavioral Health Technicians, Recovery Support Specialist) with assistance from Human Resources as appropriate.
- Coordinate training for Behavioral Health Technicians and Recovery Support Specialist as needed. Conduct periodic meetings with staff as needed.
- Prepare and conduct evaluations for Behavioral Health Technicians and Recovery Support Specialist. Obtain approvals from Human Resources prior to meeting with the staff.
- Assist with de-escalation of patients as needed. Document all direct care with patients in medical records. Monitor staff documentation.
- Review all occurrence reports and patient grievances and process them with the morning U.R. team.
- Coordinate communication between Behavioral Health Technicians and Recovery Support Specialists with clinical staff and medical staff.
- On-call Behavioral Health Technicians and Recovery Support Specialist call-outs.
- Supervise/Coordinate non-clinical patients' outings with approval from the Facility CEO.
- Work closely with the Director of Nursing, Lead Charge Nurse, and Lead Behavioral Health Technician to supervise and direct the clinical support team.
- Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients' needs and concerns.
- Must be able to work in a constant state of alertness to perform the job safely.
- Must be able to work in a cooperative manner with coworkers, managers, clients, and prospective clients.
- Must be emotionally and physically capable of working effectively in stressful situations.
- Regular attendance.
- Other duties as assigned.
Know and abide by the general provisions of 42 CFR Part 2, "Confidentiality of Alcohol and Drug Abuse Patient Records"; and 45 CFR "Health Insurance Portability and Accountability Act". This position has unrestricted access to patient health information.Learn More
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