Behavioral Health Technician Manager

7 days ago

Madison, United States ADDICTION AND MENTAL Full time
JOB DESCRIPTION

POSITION TITLE: Behavioral Health Technician Manager

LOCATION: Residential Facilities - Madison

DEPARTMENT: Clinical

REPORTS TO: Director of Nursing

SUPERVISES: Recovery Support Specialists and Behavioral Health Technicians

Entry Level Qualifications:

Bachelor's degree in behavioral sciences preferred. Three years of experience in an addiction or mental health agency is required. Three year's experience in a supervisory position is preferred. Verbal or written communication skills required. Computer skills preferred.
  1. Must demonstrate ability to manage multi-shift schedules
  2. Must be able to walk within the facility and on the grounds of the facility for approximately 1 mile per every 8-hour shift.
  3. Must be able to continuously sit for approximately 3 hours per 8-hour shift.
  4. Must be able to administer CPR and be certified.
  5. Maintain records and have good communication skills.
  6. Must be able to see 20/40 corrected in each eye and hear (hearing aid acceptable).
  7. If recovering, two years of continuous verifiable abstinence.


General Responsibilities:

Provide supervision and coordinate training for Behavioral Health Technicians and Recovery Support Specialist staff. Maintain work schedule to ensure adequate coverage on all shifts.

Essential Functions:
  1. Responsible for editing time reports and ensuring time reported is correct.
  2. Responsible for generating work schedules and ensuring all shifts are adequately covered.
  3. Responsible for hiring support staff (Behavioral Health Technicians, Recovery Support Specialist) with assistance from Human Resources as appropriate.
  4. Coordinate training for Behavioral Health Technicians and Recovery Support Specialist as needed. Conduct periodic meetings with staff as needed.
  5. Prepare and conduct evaluations for Behavioral Health Technicians and Recovery Support Specialist. Obtain approvals from Human Resources prior to meeting with the staff.
  6. Assist with de-escalation of patients as needed. Document all direct care with patients in medical records. Monitor staff documentation.
  7. Review all occurrence reports and patient grievances and process them with the morning U.R. team.
  8. Coordinate communication between Behavioral Health Technicians and Recovery Support Specialists with clinical staff and medical staff.
  9. On-call Behavioral Health Technicians and Recovery Support Specialist call-outs.
  10. Supervise/Coordinate non-clinical patients' outings with approval from the Facility CEO.
  11. Work closely with the Director of Nursing, Lead Charge Nurse, and Lead Behavioral Health Technician to supervise and direct the clinical support team.
  12. Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients' needs and concerns.
  13. Must be able to work in a constant state of alertness to perform the job safely.
  14. Must be able to work in a cooperative manner with coworkers, managers, clients, and prospective clients.
  15. Must be emotionally and physically capable of working effectively in stressful situations.
  16. Regular attendance.
  17. Other duties as assigned.


Know and abide by the general provisions of 42 CFR Part 2, "Confidentiality of Alcohol and Drug Abuse Patient Records"; and 45 CFR "Health Insurance Portability and Accountability Act". This position has unrestricted access to patient health information.

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