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Inside Sales RepresentativeThe Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals within our location. Provide professional services with product knowledge, problem solving, and order enhancement. Reports to: Inside Sales ManagerMinimum Qualifications:Communication ProficiencyCustomer/Vendor FocusPersonal Effectiveness/CredibilityTechnical CapacityTeamworkDetail-orientedFlexibilityPreferred Qualifications:Bachelor's degree in a technical or business discipline, preferredOR equivalent years' experience with Eclipse business softwareTwo years' industry specific experience, preferredWorking Conditions:This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Supervisory Responsibilities: NoEssential Job Functions:Provide technical sales support and other order process functions including checking incoming orders for completeness, delivery timing, product development questions and working with departments to provide clear instructions on orders received. Work with the outside sale and work as a team to meet all sales objectives and handling all aspects of completing a sale including paperworkAnswering customers' questions about products, prices, availability, product uses and credit termsEmphasizing product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitationsMaintaining customer recordsPreparing sales contracts for orders obtained and submitting orders for processingSelecting the correct products or assisting customers in making product selections based on their needs, product specifications and all other applicable regulationsCollaborating with colleagues to exchange information such as selling strategies and marketing informationAssist sales team with projects (could be data entry, proposals, presentations, sales analysis)Aide with sales presentations (in partnership with sales team) and as appropriate, attend sales meetings for support.
Liaison between sales and other teams such as design, logistics, supply chain, and finance. Develop and manage price lists. Manage order status information and tracking. Cross train to provide backup during times of vacation or work absence.
CED is an Equal Opportunity Employer - Disability | VeteranOther Compensation:CommissionBonusProfit SharingBenefits available for this position are:Insurance - Medical, Dental, Vision Care for full-time positionsDisability InsuranceLife Insurance401(k)Paid Sick LeavePaid HolidaysPaid VacationHealth Savings Account (HSA) and matchingDependent Care Flexible Spending Account (FSA)TeledocPaid Pregnancy & New Parent Leave
