Guest Concierge/Member Consultant

3 weeks ago

Charlotte, United States The Lash Lounge Full time

Front Desk AssociateThe Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes.Who We Are Looking ForWe are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a passion for sales and providing outstanding customer service, we would love to hear from youResponsibilitiesIncrease membership sales and retail salesGreet visitors and provide an excellent customer experienceBook appointments in person or by phoneContribute to group operations, such as inventory maintenanceMaintain a clean and inviting environmentRequired Skills1+ years customer service or retail sales experienceStrong attention to detailAbility to multitask in a fast-paced environmentAbility to work some weekends and some eveningsExperience with MindBody Software is a plusWhy Join Our Team?Hourly wage; commensurate with experience + Commissions on salesGrowth opportunitiesFree lash extensions and all other salon servicesDiscounts on retail productsCompensation: $13.00 - $16.00 per hourThe Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

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