Dispatch Support Agent

3 weeks ago


Union, United States SC Staffing, Inc. Full time

Our client is seeking a Dispatch Support professional to manage inbound emergency calls from 9:00 AM to 5:30 PM including a 30minute unpaid lunch break. This position begins as a threemonth contract and can be extended up to six months.

The role will be hybrid.

Training:

  • For the first two weeks the candidate will work the 8:00 AM to 4:30 PM EST shift for training purposes ONSITE
Roles & Responsibilities
  1. Handle inbound emergency calls including creating gas leak orders and facilitating emergency appointments.
  2. Contact customers to provide updates on appointments and reschedule any missed appointments.
  3. Assist with daily dispatch reporting including logistics and AM/PM order reports.
  4. Support the dispatch supervisor with Board of Public Utility reports as needed.
  5. Aid the scheduling department with outbound calls mark outs and reporting as necessary.
  6. Provide business support for field operations including account reviews and order creation.
  7. Perform other related departmental duties as required.


RequirementsMinimum Qualifications
  1. Experience handling safetysensitive inbound emergency calls.
  2. Previous customer service experience.
  3. Strong oral and written communication skills.
  4. Ability to multitask effectively.


Available evenings and weekends Has knowledge of Microsoft Office and customer relationship management software Excellent written and verbal communication skills

  • Union, Kentucky, United States University of Cincinnati Health Full time

    Job SummaryUC Health is seeking a full-time Call Center Representative for the Public Safety Dispatch Center department. This is a first shift position with a focus on providing exceptional customer service and support to patients and families.Key ResponsibilitiesAnswer and respond to incoming calls and messages in a timely and professional mannerProvide...


  • Union, Kentucky, United States University of Cincinnati Health Full time

    Location: Business CenterDepartment:Dispatch centerHours:40 Hours/ WeekShift:Third Shift At UC Health, our teams and clinicians work together to advance healing and improve patient care. As a member of our Dispatch Center team, you will play a critical role in ensuring the smooth operation of our healthcare services. Your responsibilities will include...


  • Union, United States Metro Full time

    Metro is seeking a Care Center Agent that responds to a high volume of telephone, electronic and written inquiries regarding schedule information, transfer routes, fare information, etc. Respond to complaints, suggestions, and/or inquiries received by phone, mail, social media, or e-mail from customers or the general public concerning the company's services....


  • Union, United States Metro Full time

    Metro is seeking a Regional Call Center Agent to respond to a high volume of telephone, electronic, and/or written inquiries regarding schedule information, transfer routes, fares, hours of service, and other pertinent information for all participating agencies. Our call center agent will document complaints, suggestions, and/or inquiries received by phone,...

  • Insurance Agent

    5 days ago


    Fork Union, Virginia, United States Virginia Farm Bureau Full time

    Insurance Sales Agent OpportunityVirginia Farm Bureau is seeking a driven and self-motivated Insurance Sales Agent to join our team in the Fluvanna County Farm Bureau Office in Fork Union, VA.We are looking for an individual with excellent interpersonal skills, a desire to help and serve their community members and organizations, and a strong work ethic.The...

  • Insurance Agent

    5 days ago


    Fork Union, Virginia, United States Virginia Farm Bureau Full time

    Insurance Sales Agent OpportunityVirginia Farm Bureau is seeking a driven and self-motivated Insurance Sales Agent to join our team in the Fluvanna County Farm Bureau Office. As a key member of our team, you will be responsible for building strong relationships with community members and organizations, providing excellent customer service, and driving sales...

  • Geek Squad Agent

    3 weeks ago


    Union, United States Best Buy Full time

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...


  • Union, Kentucky, United States PrideStaff Full time

    PrideStaff Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at PrideStaff. As a key member of our team, you will be responsible for:Key Responsibilities:Receiving and resolving customer inquiries via phone and other communication channelsDispatching service technicians to customer locations as neededCommunicating with...

  • Contact Center Agent

    4 weeks ago


    Union Parish, United States Insight Global Full time

    Job DescriptionJob Description1. Serve as a direct point of contact for individuals registering for federal assistance,asking questions about a prior registration and seeking relief program referrals viathe call center.2. Conduct all calls with patience, tact, and courtesy to determine needs, andprovide instructions and/or referrals.3. Enter information into...


  • Union City, Michigan, United States Jason Mcbride - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Account Representative to join our team at Jason McBride - State Farm Agent. As a key member of our agency, you will play a vital role in growing our business through meaningful client relationships and exceptional service.Key ResponsibilitiesProvide expert guidance on insurance products and...


  • Union City, Michigan, United States Jason Mcbride - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Account Representative to join our team at Jason McBride - State Farm Agent. As a key member of our agency, you will play a vital role in building strong relationships with our clients and driving business growth through proactive marketing and sales efforts.ResponsibilitiesProvide expert...

  • Account Manager

    4 weeks ago


    Union City, Michigan, United States Jason Mcbride - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Account Manager to join our team at Jason McBride - State Farm Agent. As a key member of our agency, you will play a vital role in growing our business through meaningful client relationships and exceptional customer service.ResponsibilitiesEstablish and maintain strong relationships with...

  • District Sales Manager

    2 months ago


    Union, United States Colonial Life Full time

    District General Agent (DGA)- CLThe most important aspects of a sales career are income potential and stability - Colonial Life has both. Bring your entrepreneurial spirit, sales ability and drive; we’ll provide the rest.Successful agency owners focus on the following activities:Training, mentoring and motivating a team of sales managersSourcing,...


  • Union, Kentucky, United States Pyramid Global Hospitality Full time

    Front Desk Agent OpportunityThe Lytle Park Hotel is seeking a passionate hospitality professional to join our team as a Front Desk Agent. As a key member of our front office team, you will be responsible for greeting and registering guests, handling room assignments, and providing exceptional customer service.Key Responsibilities:Register guests and process...

  • Office Coordinator

    2 weeks ago


    Union, New Jersey, United States Interstate Air Conditioning & Heating Full time

    Job OverviewInterstate Air Conditioning & Heating is seeking a highly organized and detail-oriented Office Administrator to join our team. As a key member of our staff, you will be responsible for providing exceptional support to our service managers and field technicians.Key Responsibilities:Answer phone calls in a professional and timely manner.Provide...


  • Union, New Jersey, United States MCR Hotels Full time

    Job Title: Front Desk AgentJob Summary:The Front Desk Agent is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a seamless stay experience for our guests. As a Front Desk Agent, you will be the first point of contact for our guests, handling check-ins, check-outs, and resolving any issues that may arise during...


  • Union, Kentucky, United States Diverse Lynx Full time

    Job Summary:We are seeking a highly skilled Loan Origination Specialist to join our team at Diverse Lynx LLC. The successful candidate will be responsible for reviewing and completing loan data in our Loan Origination System (LOS), as well as preparing and delivering loan closing packages to closing agents.Key Responsibilities:Review and complete loan data...

  • Collector, Drug

    5 months ago


    Union, United States Quest Diagnostics Full time

    Under the direction of the Branch Manager or Field Leader, the Collector's primary responsibility is to provide coverage in the field ensuring that collections are completed accurately and on time. Maintain a safe and professional environment for clients, and employees, perform with confidence all aspects of the testing, including specimen collection and...

  • Collector, Drug

    1 day ago


    Union, United States Quest Diagnostics Full time

    Under the direction of the Branch Manager or Field Leader, the Collector's primary responsibility is to provide coverage in the field ensuring that collections are completed accurately and on time. Maintain a safe and professional environment for clients, and employees, perform with confidence all aspects of the testing, including specimen collection and...


  • Union, Kentucky, United States PrideStaff Full time

    PrideStaff Job Opportunity We are seeking a skilled Customer Service Representative to join our team at PrideStaff. As a key member of our team, you will be responsible for: Receiving and resolving customer inquiries and issues via phone and other communication channels Dispatching service technicians to customer locations when necessary Communicating...