Customer Service Representative
3 weeks ago
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Opportunity for advancement
- Paid time off
- Signing bonus
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Signing bonus for pre-licensed professionals
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Ability to multi-task
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Self-Motivated: You have an innate ability to set goals, stay focused, and proactively seek opportunities for growth and success.
- Team-Oriented: While you excel as an individual, you also thrive as part of a cohesive team, valuing the collective achievement.
- Positive Attitude: Your belief in the power of positivity allows you to approach challenges with enthusiasm and embrace each day with a can-do spirit.
- Initiative: You are not afraid to take the lead, explore innovative solutions, and go above and beyond to exceed expectations.
- People Person: You genuinely enjoy engaging with others, building relationships, and helping people find solutions that suit their unique needs.
- Extroverted: Your outgoing nature energizes and inspires those around you, making every interaction a memorable one.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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