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Store Security Specialist
2 months ago
Store Security Specialist
Dublin, OH or Savannah, GA
The Community Choice Financial® Family of Brands is currently seeking a Store Security Specialist. The Store Security Specialist is responsible for playing a pivotal role in ensuring the safety and security of our retail store operations. You will partner closely with the Store Security Manager to help evaluate and enhance security measures.
Responsibilities:- Oversee and handle specific administrative tasks regarding the organization’s overall security program.
- Develop and maintain positive, professional relationships with management and operations teams.
- Ensure the security of all CCF employees by collaborating with Security Manager and vendors to maintain physical security equipment and monitoring daily activity for internal and customer fraud.
- Detect and investigate occurrences of company policies and procedure violations up to and including unlawful acts.
- Ensure security procedures are followed by reviewing reports, documentation and using all available tools to investigate fully.
- Work collaboratively to initiate, facilitate, and promote activities to foster security awareness within the organization.
- Communicate with field personnel, management, and various departments to investigate incidents. Provide information and receive instructions.
- Assess the effectiveness of systems, alarms, and other physical security measures.
- Make sound, high-quality decisions on tactical security issues, judging urgency, response, and the need for further evaluation.
- Maintain physical security equipment (Camera Systems, Alarm Systems, etc.).. Process work orders for security equipment faults, work with multiple vendors and systems, troubleshooting, service and update equipment as needed.
- Assist with providing any information as requested by the legal department for law enforcement agencies (FBI, Police), management, and engage in incident response, information gathering, and reporting.
- Ensure all legal, company and security procedures are followed by using camera surveillance. This includes watching and/or downloading recorded videos. Saving video to storage devices.
- Ability to travel occasionally with overnight stays.
- Respond to various physical security incidents, including unauthorized access, security alarms, and potential breaches, as well as bank robberies.
- Complete special projects related to physical security, loss prevention, asset protection, auditing and other miscellaneous tasks that fall under security and loss prevention scope of work.
- Maintain a full-time work schedule with regular, in-person attendance during normal business hours, at a minimum, 40 hours per week.
- Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard.
- Minimum High School Diploma (or GED or High School Equivalent Certificate). Bachelor’s degree in Security Management or Business Admin is preferred or a related discipline or equivalent professional experience.
- Experience working with computers, effective communication, and customer service skills.
- 2-4 years of experience in retail financial services security is highly desirable.
- Excellent organizational and time management skills with the ability to handle multiple projects with a detailed oriented style while maintaining deadlines.
- Strong analytical skills for examining processes and formulating policies.
- Strong customer service skills to be able to communicate effectively with field level employees, management, vendors as needed.
- Proficiency in assessing physical security measures for effectiveness.
- Ability to propose solutions on tactical security issues.
- Ability to manage camera systems and alarm programs.
- Ability to respond to physical security incidents in a timely manner.
Our Benefits Include*
- A comprehensive new hire training program
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
- Performance-based career advancement
- Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
- Company-Sponsored Life and AD&D Insurance
- Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
- Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
- Diverse Culture and Inclusive Environment
- A relaxed, business casual dress code that includes jeans and sneakers
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
Our Workplace Awards and Recognition
We are honored to be recognized as a Military Friendly Employer for 2022, 2023, and 2024, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023 and 2024.
About Us
The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our Customers, Team Members, and Communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® is the parent company to brands including Cash 1®, Check Into Cash®, CheckSmart®, Easy Money®, InstaLoan®, Rapid Cash® and Speedy Cash®, TitleBucks®, and TitleMax®. We are steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.