Access Services Associate I

2 weeks ago

Freehold Township, United States CentraState Healthcare System Full time

CentraState Healthcare System, headquartered in Freehold, New Jersey is a leading non – profit healthcare delivery system in New Jersey. The System includes CentraState Medical Center a community-based hospital, an ambulatory campus, three senior living facilities and three free-standing community health pavilions, and a charitable foundation. As the 3rd largest employer in Monmouth County, CentraState Healthcare System continues to live up to its reputation of being a truly great place to work recently designated a Great Place to Work-Certified™ company.

 

Access services is comprised of Central Scheduling, Outpatient Registration, Admitting, Insurance Verification, Cashier and ED Registration and Reception. Some benchmarks that we are very proud of include:

  • Average wait/registration time is 9 minutes, compared to the national average of 11 minutes
  • 60% of the Access Services are nationally Certified Healthcare Access Associates
  • Outpatient Registration/Scheduling and ED Registration have been in the 90th percentile for the last 10 years

This department works closely as a team as a part of our revenue cycle management division. 

 

Access Services Associate I greets and directs patients and visitors to facilitate patient flow in the Emergency Department or Outpatient Registration Department in a tactful and confidential manner. Enters patient demographics into hospital registration and tracking systems. Functions as primary source of communication between Emergency Department clinical staff and patients or acts as liaison between ancillary departments and registration department.

 

Schedule is full time 7am-3pm Mon-Fri

 


  • Demonstrates strong decision making abilities and organizational skills while facilitating patient movement.
  • Possesses strong communication skills to serve as the primary liaison between Emergency Department clinical staff and patients, families and visitors.
  • Accurately inputs required information into hospital registration and tracking systems and is proficient on systems.
  • Deals tactfully and calmly with problematic situations with patients, co-workers, supervisors and other departments.
  • Possesses a strong knowledge of the hospital's departments and procedures, and is able to communicate information appropriately.
  • Handles CentraState Medical Center switchboard in professional timely manner. Demonstrates appropriate reaction to codes.
  • Gathers and inputs patients' demographics into the computer accurately, following all computer system procedures and departmental policies to insure accuracy and to ensure compliance with state and federal guidelines.
  • Contributes to the overall quality of data input by auditing all imaged scans and documenting as per procedure.
  • Checks eligibility via moden system to check insurance eligibility for all Medicaid and self-pay registrations.
  • Responsible for maintaining Emergency Department Chart Log to ensure accurate collection and distribution of Emergency Department charts.
  • Acts as liaison between ancillary departments and Outpatient Registration.
  • Assigns and oversees the activities of the various volunteers assigned to the department.
  • Completes quality checks on accounts returned to Outpatient Registration.
  • Directs phone calls appropriately and direct patients and visitors to their destinations.
  • Documents any issues thoroughly and appropriately.
  • Handles departmental paperwork flow in a manner consistent with departmental policies and procedures.
  • Helps to facilitate special situations such as security, prescriptions and/or referrals.
  • Serves as primary liaison between Outpatient Registration and patients, families and visitors.
  • Accurately scans Outreach and Interventional Radiology forms to appropriate accounts.
  • Answers all calls in a professional and courteous manner, and is able to direct calls to the proper destination.
  • Handles all faxes in a timely manner, filing them in the appropriate file or delivering them to the proper departments.
  • Reads emails and responds to if necessary at least once during each shift.
  • Helps to facilitate special situations such as obtaining prescriptions.
  • Utilizes the sign in system to ensure wait times are minimal.

Education:

High School Diploma or Equivalent required or minimum 5 years’ experience in healthcare related clerical position in lieu of diploma

 

Work Experience:

Previous hospital experience in scheduling, registration or billing preferred

 

Required Knowledge and Skills:

Knowledge of medical terminology and strong customer service skills


CentraState Healthcare System, a partner of Atlantic Health System, is a fully accredited, not-for-profit, community-based health system that provides comprehensive health services in the central New Jersey region. In addition to offering a full range of leading-edge diagnostic and treatment options, CentraState serves as a valuable health partner focused on the latest ways to prevent disease, promote healthy behaviors, and help people of all ages live life well. Based in Freehold, CentraState is comprised of a 284-bed acute-care hospital, a vibrant health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions offering primary care and specialty physician practices, along with access to outpatient services, such as lab and physical therapy. The system also offers a family medicine residency and geriatric fellowship training program in affiliation with Rutgers Robert Wood Johnson Medical School. Among its many honors and accreditations, CentraState is one of less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence four times and was designated a Great Place to Work-Certified™ Company by Great Place to Work® for the fourth consecutive year.

 

When you bring your talent to CentraState, you are joining a trailblazing healthcare facility, committed to providing high-quality, patient-focused care. Join us in making incredible strides in health care, and making a difference in our community. We believe in enriching the lives of our employees through work/life balance initiatives, tuition assistance, career advancement opportunities and much more.

 

Find out why our employees love their jobs and being part of the CentraState family

 

What We Offer:

  • Highly competitive compensation
  • Excellent benefits package and rewards program
  • 403(b) retirement plan with company match
  • 401(a) retirement plan with employer contribution
  • Life Insurance 
  • Tuition Reimbursement Program
  • Growth Opportunity and Workforce Development Initiatives
  • Continuing Education / Onsite Training
  • A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
  • Concierge Services with Work & Family Benefits
  • Magnet recognized healthcare facility
Learn More

  • Access Services Associate I

    3 weeks ago

    Freehold, United States CentraState Healthcare System Full time

    CentraState Healthcare System, headquartered in Freehold, New Jersey is a leading non – profit healthcare delivery system in New Jersey. The System includes CentraState Medical Center a community-based hospital, an ambulatory campus, three senior living facilities and three free-standing community health pavilions, and a charitable foundation. As the 3rd...

  • Access Services Associate II

    2 weeks ago

    Freehold Township, United States CentraState Healthcare System Full time

    CentraState Healthcare System, headquartered in Freehold, New Jersey is a leading non – profit healthcare delivery system in New Jersey. The System includes CentraState Medical Center a community-based hospital, an ambulatory campus, three senior living facilities and three free-standing community health pavilions, and a charitable foundation. As the 3rd...

  • Access Services Associate II

    2 weeks ago

    Freehold Township, United States CentraState Healthcare System Full time

    CentraState Healthcare System, headquartered in Freehold, New Jersey is a leading non – profit healthcare delivery system in New Jersey. The System includes CentraState Medical Center a community-based hospital, an ambulatory campus, three senior living facilities and three free-standing community health pavilions, and a charitable foundation. As the 3rd...

  • Access Services Associate II

    3 weeks ago

    Freehold, United States CentraState Healthcare System Full time

    CentraState Healthcare System, headquartered in Freehold, New Jersey is a leading non – profit healthcare delivery system in New Jersey. The System includes CentraState Medical Center a community-based hospital, an ambulatory campus, three senior living facilities and three free-standing community health pavilions, and a charitable foundation. As the 3rd...

  • Access Services Associate II

    3 weeks ago

    Freehold, United States CentraState Healthcare System Full time

    CentraState Healthcare System, headquartered in Freehold, New Jersey is a leading non – profit healthcare delivery system in New Jersey. The System includes CentraState Medical Center a community-based hospital, an ambulatory campus, three senior living facilities and three free-standing community health pavilions, and a charitable foundation. As the 3rd...

  • Access Services Associate II

    3 weeks ago

    Freehold, New Jersey, United States CentraState Healthcare System Full time

    CentraState Healthcare System, a leading non-profit healthcare delivery system in New Jersey, is committed to providing high-quality patient-focused care. As a valued member of our team, you will play a critical role in ensuring seamless access to our services.About UsWe are a 284-bed acute-care hospital, a vibrant health and wellness campus, two...

  • Teller I

    6 hours ago

    Freehold, New Jersey, United States TD Bank Group Full time

    About the RoleWe are seeking a skilled and experienced Teller I to join our team at TD Bank Group. As a Teller I, you will work in a dynamic and fast-paced environment where you will have the opportunity to deliver legendary customer experiences while processing everyday banking transactions with accuracy and efficiency.Key responsibilities of the role...

  • CWR-Warehouse Associate I

    3 weeks ago

    West Chester Township, United States Manpower Full time

    Our client in the transportation industry is seeking a Warehouse Associate I to join their team. As a Warehouse Associate I, you will be part of the warehouse department supporting the transportation team. The ideal candidate will have basic communication and computer skills, experience in the transportation industry, and the ability to lift at least 75...

  • Access Services Associate II

    2 weeks ago

    Manalapan Township, United States CentraState Healthcare System Full time

    Registers and schedules patients according to established procedures. Pre-screens patients to determine accurate financial responsibilities. Secures all legal consents and insurance information and obtains pre-certification authorization as appropriate.Registers, schedules and verifies each account in hospital registration system following all departmental...

  • Dining Services Associate

    6 days ago

    Freehold, New Jersey, United States psg Full time

    Dining Services AssociateWe are looking for a skilled Dining Services Associate to join our team at psg.Job Summary:As a key member of our dining services team, you will be responsible for preparing and serving food, maintaining a clean and safe environment, and providing excellent customer service.Responsibilities:Prepare and serve food according to...

  • Renowned Dialysis Nurse Practitioner Wanted

    2 weeks ago

    Freehold, New Jersey, United States Access Healthcare Full time

    Travel Nursing Opportunity with Access HealthcareWe are seeking a skilled and experienced Dialysis Nurse RN to join our team of healthcare professionals. The successful candidate will have the opportunity to work in a fast-paced, dynamic environment where they can utilize their skills and expertise to make a real difference in the lives of patients.About the...

  • Resident Service Associate

    7 days ago

    Freehold, United States CentraState Healthcare System Full time

    Job Description: OverviewMonmouth Crossing is an award-winning assisted living facility that offers residents the comforts and privacy of home without the responsibilities. This vibrant senior living community has the perfect balance of independence and support. Our residents enjoy an engaging lifestyle, companionship, and the security of knowing that help...

  • Beauty Services Associate

    4 hours ago

    Freehold, New Jersey, United States Chips Salon Full time

    Job OpportunityChips Salon is currently seeking a talented Beauty Services Associate to join our dynamic team.Estimated Salary: $38,000 - $50,000 per year, depending on your skills and experience.This is an excellent opportunity for someone who is passionate about beauty and customer service to develop their skills and advance their career in the...

  • Travel Nursing Opportunity in Freehold, New Jersey

    3 weeks ago

    Freehold, New Jersey, United States Access Healthcare Full time

    Access Healthcare is seeking a travel nurse RN for a 13-week assignment in Freehold, New Jersey. With a competitive pay package based on 12-hour shifts and 36 hours per week, you will have the opportunity to earn an estimated $120,000 or more.About the AssignmentSpecialty: DialysisDiscipline: Registered Nurse (RN)Duration: 13 weeksHours per week: 36Shift: 12...

  • Travel Radiology Imaging Specialist

    3 weeks ago

    Freehold, New Jersey, United States Access Healthcare Full time

    We are seeking a skilled Travel Interventional Radiology Technologist to join our team in Freehold, New Jersey. This 8-week assignment offers a competitive pay package and a tax-free stipend amount to be determined.Job DescriptionIn this role, you will work as an Allied Health Professional in the field of Interventional Radiology. Your primary responsibility...

  • Resident Service Associate

    2 weeks ago

    Freehold, United States CentraState Healthcare System Full time

    Job DescriptionOverviewMonmouth Crossing is an award-winning assisted living facility that offers residents the comforts and privacy of home without the responsibilities. This vibrant senior living community has the perfect balance of independence and support. Our residents enjoy an engaging lifestyle, companionship, and the security of knowing that help is...

  • Resident Service Associate

    2 weeks ago

    Freehold, United States CentraState Healthcare System Full time

    Job DescriptionOverviewMonmouth Crossing is an award-winning assisted living facility that offers residents the comforts and privacy of home without the responsibilities. This vibrant senior living community has the perfect balance of independence and support. Our residents enjoy an engaging lifestyle, companionship, and the security of knowing that help is...

  • Customer Service Associate

    6 days ago

    Freehold, New Jersey, United States Wal-Mart Stores , Inc. Full time

    Are you passionate about delivering exceptional customer experiences? As a Customer Service Associate at Walmart, you'll play a vital role in ensuring our customers feel valued and supported. Your positive attitude and excellent communication skills will make a significant difference in creating a welcoming store environment.The pace can be fast-paced,...

  • Dialysis Nurse Specialist for Travel Opportunities

    3 weeks ago

    Freehold, New Jersey, United States Access Healthcare Full time

    Access Healthcare is a leading provider of travel nursing services, offering competitive pay packages and unmatched benefits to our nursing family.We are currently seeking an experienced Dialysis Nurse RN to join our team for a 13-week assignment in New Jersey.Job Summary:This position involves working as a dialysis nurse in a hospital setting, providing...

  • Travel Dialysis Nurse

    2 weeks ago

    Freehold, New Jersey, United States Access Healthcare Full time

    Access Healthcare is a leading provider of travel nursing services, and we're seeking a skilled Travel Dialysis RN to join our team in New Jersey.About the JobThis is a 12-hour, day shift position with a competitive pay package based on 36 hours per week. The estimated salary for this role is $150,000 - $180,000 per year, depending on experience and...