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Controls Systems Technician

3 months ago

Wilmington, United States Johnson Controls International Full time

Unleash your potential with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away

Here's what we have to offer

  • Competitive pay
  • Paid vacation, holidays, and sick time
  • Comprehensive benefits package, including 401K, medical, dental, and vision care – available from day one
  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
  • Company vehicle, tools, and equipment provided to complete all jobs
  • Scheduling and management support
  • JCI Employee discount programs (The Loop by Perk Spot)

What you will do 

Conducts preventive maintenance, repair, installation, commissioning and general servicing of HVAC Automation Systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on-site, customer interface. Mentored mechanical technicians on building automation activities. Properly completes required project and service documentation. 

How you will do it 

  • Diagnoses and repairs complex electronic control system malfunctions requiring extensive knowledge of a variety of electronic or digital control systems and the ability to test and write modifications in multiple languages of systems software. 
  • Provides sketches of field changes and discrepancies for engineering corrections and drawings. 
  • Communicates with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customers informed on the nature of service provided and outstanding issues and recommends system enhancements, upgrades, and or repairs. Promotes the sale of add-on work. 
  • Manages assigned work to meet professional execution, time, and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required ethically and professionally. 
  • Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on work sites. 
  • May provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs as required. 
  • Mentors and trains the mechanical workforce on building automation systems. Provides support to the mechanical staff on non-complex, non-critical equipment. 
  • Compiles job documentation, such as certificates of completion, customer training forms, training certificates, and punch lists. 
  • Conducts extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in the company's product lines. Completes certifications as required by the company. 

What we look for 

Required

  • General knowledge about HVAC control systems, facilities management systems, site preparation, peripheral equipment installation, and servicing techniques. 
  • Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts ethically and professionally. 

Preferred

  • Vocational School four-year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning, or a similar field plus three years of industry experience or five years of experience in servicing electronic and/ or mechanical systems in the HVAC industry. 
  • Ability to explain technical information to technical and non-technical people. 
  • Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site.
  • PC experience is required and the ability to program HVAC-related software.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.