Revenue Cycle Director, Advisory Services- Remote
3 weeks ago
Revenue Cycle Director, Advisory ServicesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.The Revenue Cycle Director, Advisory Services is the overall project lead across our complex revenue cycle engagements, and is responsible for determining overall approach and structure of analysis for engagement and key deliverables. The Director serves as the driving force to assist healthcare provider clients across a range of complex traditional, strategic, and/or clinical revenue cycle projects. The Director assigns work streams to team members, sub-leads, and to his/her self that reflect skills and development needs while meeting the needs and timelines of the client. This role focuses on practice economics and will direct the team to follow the practices needed to ensure both quality and profitability. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.Primary ResponsibilitiesLead day-to-day activities for large, high complexity consulting projects with healthcare provider clients, providing project management, change management, and best practice expertise.Serve as member of Optum Advisory Sales, Utilization, and Profitability leadership team, comprised of all team members GL30+ to drive and support business development, successful and timely execution of projects, etc.Serve as formal people manager to 1-3 Consultant and/or Project Lead level staff across GLs 27, 28, and 29.Serve as principal point of day-to-day contact for client project lead across both diagnostic and implementation engagements alike.Gather needed data/information for the engagement and conduct appropriate analyses.Cultivate the client's perception of Optum as a trusted partner and strategic advisor.Drive high levels of client satisfaction by driving results that meet or exceed the client's expectations.Demonstrate strong relationship management skills and ability to handle challenging interpersonal situations.Collaborate with the client to confirm their expectations regarding key outcomes for the engagement.Identify/understand the client's business issues and size the financial impact associated with key performance improvement opportunities.Identify and manage stakeholders to engage in applicable engagement activities.Establish optimal communication cadence with client and demonstrate sufficient executive presence to lead onsite presentations with C-Suite executives.Develop and present superior quality client deliverables.Identify/develop solutions to meet client needs.Develop work plans for the engagement.Manage engagement execution.Ensure engagement quality.Present engagement deliverables to applicable stakeholders.Prepare customized client recommendations.Apply knowledge of change management principles.Leverage project documents and deliverables.Identify lessons learned.Maintain ongoing contact with clients.Leverage and contribute to the applicable knowledge repositories.Contribute to practice-level initiatives.Stay current on important issues in the healthcare industry.Share professional and domain knowledge with peers and colleagues.Effectively delegate project work.Coach and mentor junior staff.You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications7+ years of healthcare revenue cycle consulting experience.Epic Revenue Cycle experience with certification in either HB Resolute or PB Resolute.Epic Revenue Cycle implementation experience.Client relationship management experience.Deep revenue cycle content expertise, with knowledge across both acute care and professional revenue cycle.Proficiency in MS Office Suite -Word, PowerPoint, Excel.Proven aptitude to support business development initiatives and working closely with teams to drive growth opportunities including speaking with clients at the Director and c-suite level.Proven solid critical thinking, relationship building, and storytelling skills.Proven ability to lead and motivate cross-functional teams.Proven ability to drill down to the root cause of client challenges and deploy creative problem solving.Proven exceptional written and verbal communication skills.Proven ability to drive quantifiable results.Willingness to travel domestically, up to 60%.Preferred QualificationsExperience managing projects/teams that achieved budget, timeline and deliverable goals.Experience mentoring junior level staff.Solid healthcare industry knowledge.Proven to possess analytical reasoning and solution-focused problem solving.Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Circle Pines, United States Remote Staffing Full timeRevenue Cycle Director, Advisory ServicesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...
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