Strategic Opportunities Manager

Sales Support LeaderOur purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.General PurposeA seasoned individual contributor responsible for leading cross-functional sales support initiatives in the Opportunity Room for a designated geographical region. This role operates independently with minimal supervision and owns the direction and execution of sales support strategies. The role demands advanced knowledge of sales processes, strategic thinking, and the ability to influence cross-functional stakeholders, while driving measurable impact on departmental and organizational results.Essential FunctionsLeads and coaches cross-functional team members, setting direction and ensuring high-impact support for top sales opportunities.Independently manages projects and processes related to Opportunity Room activities, ensuring alignment with broader business objectives.Serves as the primary liaison between corporate functions and field sales teams - translating sales needs into actionable support plans and product strategies.Drives continuous improvement initiatives to enhance Opportunity Room processes and performance.Influences internal stakeholders across departments (Product Management, Contracts, Specials, Design, Customer Marketing, etc.) to deliver comprehensive support and tailored solutions.Choreographs customer buying event experiences and collaborates with sales teams on strategic positioning, key messages, and product recommendations.Facilitates the execution and delivery of value engineering, product optimization, pricing strategy, and product needs.Provides guidance, coaching, and functional support to colleagues and team members across key stages of the selling cycle.Communicates complex problems and solutions effectively to both internal and external stakeholders, including customers and vendors.QualificationsEducation and Experience:Bachelor's degree in Business Administration, Marketing, Interior Design, or equivalent work experience.Minimum 58 years of experience in project management, product marketing, or strategic sales support. Experience with large, complex, multi-phase projects is a plus.Prior experience in contract furniture, or customer-facing sales.Knowledge, Skills & Abilities:Proven ability to independently manage complex, cross-functional projects involving sales teams, dealers, and internal stakeholders.Strong interpersonal and relationship-building skills to effectively support sellers and dealers, navigate organizational structures, and resolve conflicts.Demonstrated leadership in coordinating and motivating dispersed teams to meet shared business goals.Strategic mindset with the ability to translate sales and dealer needs into actionable project plans and execute them effectively.Advanced project management skills, including task prioritization, timeline management, and risk mitigation to ensure successful outcomes.Skilled in identifying and resolving issues early to maintain alignment with business objectives and partner expectations.Deep understanding of sales strategies, dealer networks, MK product offerings, and operational processes.Strong business, financial, and operational acumen to support decision-making in a sales-focused environment.High proficiency with project management tools and office productivity software used in a fast-paced, collaborative setting.Excellent communication skills across written, verbal, presentation, and interpersonal channels to support clear, effective collaboration.Committed to ensuring alignment with organizational standards, processes, and compliance requirements.Willingness and ability to travel as needed to support sellers, dealers, and business initiatives (010%).Working Conditions & Physical DemandsMust be able to perform all essential functions of the position with or without reasonable accommodations.Who We Hire?Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.