Customer Service Lead, Pet

3 weeks ago

Nampa, United States Zamzows Inc Full time
Summary/Objective

The sales associate embodies Zamzow's mission to provide "service beyond customer expectations" by providing a customer friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service. Sales Associates work to determine customer needs and share product knowledge to suggest the appropriate merchandise to make them successful, and by effectively employing suggestive selling techniques to increase individual sales.

Provi
Essential Functions
  • Create an environment that enables customers to feel welcome, important and appreciated by greeting and acknowledging every guest and answering questions regarding products.
  • Directs customers by escorting them to products; helps customers make selections.
  • Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements.
  • Assist in floor moves, merchandising, display maintenance and store housekeeping to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, etc.
  • Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure re-wraps are done promptly.
  • Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Communicate customer requests to management.
  • Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Live Animal Specialist:

Specializes in selling in the live animal department of Zamzow's.

Requires the following additional job duties:
  • Interact and connect with customers to provide the education needed for a lifetime of care for live animals sold at Zamzows
  • Ensure that store animals, birds, reptiles and fish receive the highest quality care, are maintained in habitats that are clean, safe and secure and that all reasonable and required steps are taken to maintain their good health.
  • Prepare diet and feed animals.
  • Maintain a log of animal medication, treatment, and general well-being of all animals and fish. Alert store management immediately if any animal, reptile, bird or fish is abused, in need of medical attention or other special care.
  • Maintain a current and accurate record of uses and losses with regard to pet supplies, live animals, fish, etc.
  • Place orders in partnership with Store Manager and Pet Room Coordinator.

Requirements

Required qualifications:

  • Customer focus: Makes customers the first priority, actively seeks out customers, greets all customers, offers assistance; able to develop and maintain a strong return customer base
  • Product knowledge: High level of knowledge of products, services, and procedures
  • Problem solving: Seeks to fully understand the customers' needs, provides customer with the best solution, contacts other associates/ leaders as needed until customer's need is met
  • Respect: treats customers in a sincere, appreciative manner
  • Communication: Strong communication skills, both written and verbal, to effectively work with customers and employees

Required education and experience:
  • High school diploma or GED
  • 1-3 years of sales experience: assisting customers with purchases and using selling techniques (add-ons, upselling, etc.)

Preferred education and experience:

Familiarity with Zamzow's products
Pet Specialist additional requirements:
  • Basic knowledge and prior experience with fish, birds, reptiles, rodents, and general pet maintenance.
  • Basic knowledge of pet health issues and the treatment of such.
Learn More

  • Customer Service Lead, Pet

    3 weeks ago

    Nampa, United States Zamzows Inc Full time

    Summary/ObjectiveThe sales associate embodies Zamzow's mission to provide "service beyond customer expectations" by providing a customer friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service. Sales Associates work to determine customer...

  • Customer Service Ambassador

    5 days ago

    Nampa, Idaho, United States Family Dollar Full time

    Family Dollar is a dynamic retail environment where you can develop your skills and build a successful career. We offer a competitive salary of $12-$15 per hour.">About Family DollarWe are a leading discount retailer with a strong presence in the market. Our stores offer a wide range of products at affordable prices, making us a one-stop shop for...

  • Customer Service Representative Position

    2 weeks ago

    Nampa, Idaho, United States U-Haul Full time

    Company OverviewU-Haul is a leading provider of moving and self-storage solutions, dedicated to delivering exceptional customer service. As a Customer Service Representative, you will be the face of our company, ensuring that customers receive top-notch assistance with their moving needs.Estimated Salary: $40,000 - $60,000 per yearBased on location and...

  • Customer Service Ambassador

    2 weeks ago

    Nampa, United States Chevron Full time

    Job Overview: As a Chevron Customer Assurance Representative , you will play a vital role in ensuring exceptional customer experiences at our retail stations. With a focus on delivering top-notch service, you will be responsible for maintaining a clean and welcoming environment, providing accurate product information, and resolving customer complaints in a...

  • Customer Service

    3 weeks ago

    Nampa, United States P.s.i. Full time

    Fast-paced transportation brokerage is seeking a part time customer service representative. Hours are 6:30am to 12:30 pm Monday through Friday (this is subject to change); Saturday trainings will be required. This position requires ability to learn and maintain information on a daily basis with an emphasis on multitasking and extreme attention to details....

  • Customer Service

    3 weeks ago

    Nampa, United States P.s.i. Full time

    Fast-paced transportation brokerage is seeking a part time customer service representative. Hours are 6:30am to 12:30 pm Monday through Friday (this is subject to change); Saturday trainings will be required. This position requires ability to learn and maintain information on a daily basis with an emphasis on multitasking and extreme attention to details....

  • Customer Service

    7 months ago

    Nampa, United States PSI Services Full time

    Fast-paced transportation brokerage is seeking a part time customer service representative. Hours are 6:30am to 12:30 pm Monday through Friday (this is subject to change); Saturday trainings will be required. This position requires ability to learn and maintain information on a daily basis with an emphasis on multitasking and extreme attention to details....

  • Customer Service Delivery Associate

    4 weeks ago

    Nampa, Idaho, United States JT&T Delivery Service Partner LLC Full time

    We are seeking a reliable and detail-oriented Customer Service Delivery Associate to join our team in American Canyon, CA. This is an excellent opportunity for individuals who enjoy interacting with people and working independently.Key Responsibilities:Safely operate a vehicle to deliver packages to customersUse a handheld device for routing information and...

  • Customer Service Associate

    4 days ago

    Nampa, Idaho, United States U-Haul Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for those who enjoy interacting with people, working in a fast-paced environment, and providing exceptional service.The successful candidate will be responsible for assisting customers with U-Haul products...

  • Customer Service Representative

    2 weeks ago

    Nampa, Idaho, United States Walgreens Full time

    **About the Role:**We are seeking a highly motivated Customer Service Associate to join our Walgreens team.The ideal candidate will provide exceptional customer service, model a distinctive and delightful customer experience, and demonstrate a strong understanding of sales principles.Responsibilities include:Registering sales on assigned cash register and...

  • Customer Service Representative

    4 days ago

    Nampa, Idaho, United States Parkland Full time

    About the RoleWe are looking for a talented Customer Service Representative to join our team as a Sales Associate. In this role, you will be responsible for providing excellent customer service while accurately transacting sales of fuel and merchandise.Responsibilities:Deliver exceptional customer service, responding to customer inquiries and resolving...

  • Customer Service Representative

    3 days ago

    Nampa, United States TEKsystems Full time

    An in home medical equipment company based out of the Pacific Northwest is interested in hiring Customer Service Representatives to add to their team in Meridian, ID. These positions are long term opportunities and fully onsite. Description + Maintain consistent and punctual attendance, ready to begin work at the start of your scheduled shift + Answer...

  • Customer Service Representative

    5 days ago

    Nampa, Idaho, United States Parkland Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Sales Associate to join our team. In this role, you will provide top-notch customer service, maintain a clean and organized store environment, and prepare food & drinks, cleans, stocks and maintains food prep area in compliance with health codes as needed. If you have previous retail sales...

  • Customer Service Ambassador

    4 days ago

    Nampa, Idaho, United States Savers | Value Village Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for delivering an exceptional shopping experience for our customers, donors, and fellow team members.What You'll DoProvide top-notch customer service, ensuring a...

  • Customer Service Representative

    3 days ago

    Nampa, United States Disability Solutions Full time

    An in home medical equipment company based out of the Pacific Northwest is interested in hiring Customer Service Representatives to add to their team in Meridian, ID. These positions are long term opportunities and fully onsite. DescriptionMaintain consistent and punctual attendance, ready to begin work at the start of your scheduled shiftAnswer 8-10...

  • Customer Service Representative

    2 months ago

    Nampa, United States U-Haul Full time

    Location: 2112 Caldwell Blvd, Nampa, Idaho 83651 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Associate

    1 month ago

    Nampa, United States Savers | Value Village Full time

    **Job Title: Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Customer Service Representative

    7 days ago

    Nampa, Idaho, United States VISUAL ESSENCE INC Full time

    Job OpportunityWe are seeking a Customer Service Representative to join our team at VISUAL ESSENCE INC.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch patient care.This is a part-time position requiring the ability to work Saturdays. We prefer bilingual candidates and offer...

  • Customer Service Representative

    2 weeks ago

    Nampa, Idaho, United States Famous Footwear Full time

    Famous Footwear is seeking a highly motivated and customer-focused Sales Floor Associate to join our team. As a Sales Floor Associate, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a strong knowledge of our products and promotions.**Job Summary:**The ideal candidate will have excellent communication...

  • Customer Service Associate

    5 months ago

    Nampa, United States Savers | Value Village Full time

    Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...