Customer Service Ambassador
2 weeks ago
Job Overview:
As a
Chevron Customer Assurance Representative , you will play a vital role in ensuring exceptional customer experiences at our retail stations. With a focus on delivering top-notch service, you will be responsible for maintaining a clean and welcoming environment, providing accurate product information, and resolving customer complaints in a professional manner.
About Chevron Stations Inc. (CSI):
We are a leading provider of gasoline and convenience products, committed to bringing passion and customer focus to the business. Our team is dedicated to creating a positive and inclusive work environment where employees can grow and thrive.
Key Responsibilities:
• Maintain a clean and organized store environment, including restrooms, islands, pumps, and car wash
• Provide exceptional customer service, greeting customers with a smile and responding to their needs promptly
• Conduct all point-of-sale activities accurately and safely, adhering to CSI guidelines and procedures
• Perform consistent station cleaning, including sweeping, mopping, and restocking shelves
• Prepare food and hot beverage products, following proper kitchen and sanitation procedures
• Actively promote store specials and other marketing programs
• Distribute delivered goods in an orderly manner throughout the store
• Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel
Requirements/Qualifications:
• Available to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays
• Strong attention to detail and ability to handle challenging situations professionally
• Ability to work both independently and in team settings
• Must possess required up-to-date food handling certificates, as required by law
• Cooking/Restaurant experience preferred
• Must be at least 18 years of age or older to work in California and Oregon locations; must be at least 21 years of age or older to work in Washington locations;
Benefits:
• Full-time & Part-time shifts available
• Direct Deposit with competitive weekly pay ($17.75 - $18.75)
• Health & Wellness packages available for purchase
• Education reimbursement program
• Shift Differential Pay for select shifts and job titles
• Management Bonus Program
• Loyalty Service time Program
• Commuter benefit Program
• Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer.
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