Customer Experience Representative

1 week ago

Santee, United States Government Employees Insurance Company Full time

Customer Service Representative – San Diego, CA
Salary: $20.35 per hour / $41,005.25 annually

When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our San Diego office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%

Qualifications & Skills:
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
An effective communicator who understands the importance of listening and being empathetic
Ability to work and grow in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability to adjust to changes quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent


 

Annual Salary

$20.35 - $31.27

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.


 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

  • Customer Service Representative

    1 month ago

    Santee, United States Scantibodies Laboratory Full time

    Position title Customer Service Representative Description We are looking for a Customer Service Representative in our Sales Department in Santee. The Customer Service Representative will be responsible for receiving and responding to correspondence and phone calls from customers, including entering customer orders, researching information and tracking...

  • Customer Service Representative

    3 weeks ago

    Santee, United States Scantibodies Laboratory Full time

    Position title Customer Service Representative Description We are looking for a Customer Service Representative in our Sales Department in Santee. The Customer Service Representative will be responsible for receiving and responding to correspondence and phone calls from customers, including entering customer orders, researching information and tracking...

  • Customer Service Representative

    2 weeks ago

    Santee, United States Pacifica Glass CO Full time

    JOB SUMMARY Pacifica Glass Co Inc is seeking a motivated and reliable customer service representative to join our team and help us continue to deliver outstanding support to our customers. The customer service representative is responsible for answering phones, taking orders and providing general office support. Our ideal candidate will have excellent...

  • Customer Service Representative

    3 weeks ago

    Santee, United States Cuyamaca Animal Hospital Full time

    Customer Service Representative **Description**: - Cuyamaca Animal Hospital is looking for a friendly and customer-oriented Client Care Specialist to join our team in Santee, CA. As a Client Care Specialist, you will be the first point of contact for our clients and play a vital role in providing exceptional service and support to both our clients and our...

  • Customer Service Representative

    1 week ago

    Santee, California, United States Volt Workforce Solutions Full time

    Customer Service Representative (Bilingual - Mandarin) Are you passionate about providing top-notch customer service and looking for an exciting opportunity to grow your career? Volt is seeking a dedicated and enthusiastic Customer Service Representative who is fluent in English and Mandarin Chinese to join our dynamic team. If you thrive in a fast-paced...

  • Customer Service Representative

    2 weeks ago

    Santee, United States Eastridge Workforce Solutions Full time

    Eastridge Workforce Solutions is hiring a Customer Service Representative (Mandarin Speaking) for a privately held biotech company, California that manufactures and purifies antibodies and other diagnostic biological components for medical devices, tests, and diagnostic kits.For immediate consideration, apply today.Essential Duties:Receive and respond to...

  • Customer Experience Agent

    4 weeks ago

    Santee, United States Soapy Joe's Group, Inc. Full time

    Job Type Full-time, Temporary Description Position Objectives As a Customer Experience Agent you will be a part of an energetic team that gets true enjoyment out of engaging with people. The ideal candidate for this role enjoys having fun at work, helping others, and has natural creative instincts that drive their decision making. Being able to think on your...

  • Customer Service Representative

    3 weeks ago

    Santee, United States Eastridge Full time

    Job DescriptionJob DescriptionEastridge Workforce Solutions is hiring a Customer Service Representative (Mandarin Speaking) for a privately held biotech company, California that manufactures and purifies antibodies and other diagnostic biological components for medical devices, tests, and diagnostic kits.For immediate consideration, apply today.Essential...

  • Customer Service Representative

    3 weeks ago

    Santee, United States Eastridge Workforce Solutions Full time

    Eastridge Workforce Solutions is hiring a Customer Service Representative (Mandarin Speaking) for a privately held biotech company, California that manufactures and purifies antibodies and other diagnostic biological components for medical devices, tests, and diagnostic kits.For immediate consideration, apply today. Essential Duties: Receive and respond to...

  • Customer Service Representative

    1 week ago

    Santee, California, United States Eastridge Workforce Solutions Full time

    Eastridge Workforce Solutions is hiring a Customer Service Representative (Mandarin Speaking) for a privately held biotech company, California that manufactures and purifies antibodies and other diagnostic biological components for medical devices, tests, and diagnostic kits.For immediate consideration, apply today. Essential Duties: Receive and respond to...

  • Customer Service Representative I-asia Business

    4 weeks ago

    Santee, United States Scantibodies Laboratory, Inc. Full time

    Position title- Customer Service Representative I-Asia Business Development- DescriptionWe are looking for a Customer Service Representative I-Asia Business Development to join our team. The Customer Service Representative I-Asia Business Development position requires the ability to read, write and speak English and Mandarin Chinese. Must have good...

  • Customer Service Representative

    1 day ago

    Santee, United States Soapy Joe's Group, Inc. Full time

    Job Type Part-time Description Position Summary We are looking for energetic, motivated employees that like to have fun at work. At Soapy Joe's many of our entry level positions are full time positions with flexible hours. This means you are eligible for benefits, vacation time, generous holiday pay, 401k, and many more bene-fits. We strive to be a great...

  • Alterations Customer Service Representative

    1 month ago

    Santee, United States David's Bridal Full time

    Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. ...

  • Alterations Customer Service Representative

    4 weeks ago

    Santee, United States David's Bridal Full time

    Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. ...

  • Veterinary Customer Service Representative

    6 days ago

    Santee, United States Jamacha Pet Vets Full time

    Responsibilities include but are not limited to the following: - Receive and place calls to clients for the purpose of scheduling - Confirm and follow up on appointments - Greet and assist clients with excellent customer service - Accurately relay owner’s account of the medical complaint of the animal to healthcare team members - Maintain medical records...

  • Sbs Business Development Representative

    3 days ago

    Santee, United States Sharp Electronics Corp. Full time

    Overview: The Business Development Representative is a specialized in-house sales role that works closely with the SBS outside sales team. The primary responsibility of this position is to generate qualified new client leads and to set initial appointments for branch sales representatives. Additional functions include maintaining contact with current...

  • Csr - Customer Service Representative/administrator

    2 weeks ago

    Santee, United States Allegiance Heating & Air Conditioning, Inc. Full time

    _**The Big Task**_ You will promote customer satisfaction by converting incoming customer calls into booked service appointments. - **Key Sub Tasks**_ - Answering inbound calls and making outbound calls to fill 3-day call board as necessary - You will need to learn the call script in order to sound professional and authentic when speaking with our...

  • SBS Business Development Representative

    4 weeks ago

    Santee, United States Sharp Electronics Corp Full time

    The majority of the day will be focused on daily outbound telephone calls to potential customers to set qualified leads and appointments or, where appropriate, introductory appointments for branch sales representatives. Daily outbound calls to target Business Development, Sales Representative, Representative, Business Systems, Development, Business,...

  • Service Center Representative

    4 weeks ago

    Santee, California, United States ATR International Full time

    Job Description:We are seeking a Service Center Representative for a very important client.The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities Duties could include one or more of the following: performing database maintenance and research tasks to support...

  • Service Center Representative

    2 months ago

    Santee, California, United States ATR International Full time

    Job Description:We are seeking a Service Center Representative for a very important client.The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities Duties could include one or more of the following: performing database maintenance and research tasks to support...