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Underwriting Assistant
2 months ago
Job Title: Underwriting Support Specialist
Work Schedule: 8:00 am - 4:45 pm | Mon-Fri | 45-min unpaid lunch
Job Site: Hybrid | 400 Robert St N, Saint Paul, MN 55101, United States
Contract Type: 12 months W2 Contract to Hire
Pay Rate: $21.00 - $24.00 per hour
Overview:
The Financial Operations Assistant functions as an internal support center for work processes related to Individual Life and Annuity products. Associates in this department balance independent work with a collaborative team environment, dealing with fluctuating volumes, daily time constraints, and a continuous focus on improving operational efficiency.
Job Responsibilities:
- Support Activities (55%):
- Sort and distribute a variety of system and manually generated output to clients, advisors, and imaged files.
- Review and distribute system reports to internal business partners.
- Process output for distribution to clients, Life Policy Administration, Claims, Annuities, and Systems Administration.
- Respond to customer email requests to pull output.
- Policy Assembly (40%):
- Assemble new issue life insurance policies and in-force reissue policy pages for distribution to advisors or clients.
- Utilize VISTA Web system for managing outstanding requirements, policy mailing dates, delivery dates, and underwriting expiration dates.
- Forward policies by mail to advisors or clients within daily deadline timeframes.
- Update home office files and prepare client files for distribution to external reinsurance partners.
- Monitor incoming emails and referrals for notification.
- Assemble client files in electronic format and transmit to the appropriate reinsurance company.
- Additional Responsibilities:
- Perform related activities as directed, managing personal self-development to prepare for new responsibilities and challenges in a changing environment.
Qualifications:
- Understanding of Individual Life products, work processes, and procedures related to Operation Support Services, Life New Business, Underwriting, and Life Policy Administration.
- Working knowledge of systems used in performing assigned job responsibilities, including the Client Foundation System, VISTA, AdminServer, Lotus Notes, REM, Adobe Acrobat Professional, Microsoft Word, and Microsoft Excel.
- Communication skills to interact with department and other home office associates.
- Ability to follow detailed workflows via online documentation and perform each job accurately and efficiently.
- Strong attention to detail to ensure accurate assembly of life insurance policies, timely handling of return mail within regulatory timelines, and correct processing of output.
- Ability to work independently when appropriate and seek assistance when needed.
- Organization and planning skills to prioritize workload and adjust to changing priorities.
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.