Customer Service Representative

7 days ago


Des Moines, United States Calculated Hire Full time

Customer Service Representative I

Onsite – Des Moines, IA

3-month Contract (W2), Weekly Pay (40 hours/week)

Pay Rate: $19.50/hr.

Desired Start Date: ASAP


PLEASE READ: This role requires M-F availability along with some Saturdays


Calculated Hire is in search of a Customer Service Representative for our Fortune 100 Financial Services company. You will be responsible for the following:


Job Description

  • Support Customer Service: seek ways to improve individual work processes within established procedures. Perform routine customer support tasks.
  • Regularly receive direction from supervisor and escalate questions and issues.
  • Interact with client personnel on basic information.


Required Qualifications:

  • 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Ability to multi-task in a faced paced environment.
  • Microsoft Office
  • Handling inbound and outbound calls.
  • Cold Calling


Desired Qualifications

  • Call Center Representative Experience
  • Call Center Environment Experience


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