Senior Analyst Product Analytics and Surveillance

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary: Senior Analyst, Product Analytics and Surveillance We have an exciting opportunity at CVS Health for a Senior Analyst-level role. As a Senior Analyst of Product Analytics and Surveillance, you will play a pivotal role in driving operational excellence across our Prescription Benefit Management (PBM) Formulary and Product Operations. This team focuses on root cause analysis, solution ideation, design, and testing to optimize product performance and operational efficiency. You will lead initiatives that analyze business challenges, develop actionable insights, and present strategic recommendations to Product Owners. Your work will directly influence the direction of new operational programs and contribute to the long-term success of the organization. Key Responsibilities Partner with cross-functional teams and product owners to translate strategies into measurable KPIs and metrics. Lead the design and execution of complex analyses using data sourced through observations, interviews, tests, and custom data pulls. Conduct root cause investigations and develop data-driven solutions to resolve operational issues. Drive the development of test plans, implementation strategies, and course-corrective actions as needed. Establish methodologies to measure the impact of pilots and programs, identifying data gaps and partnership needs. Create and maintain dashboards and reporting tools to monitor program performance using leading and lagging indicators. Present insights and recommendations in a clear, compelling narrative that resonates with stakeholders across varying levels of technical expertise. Manage multiple projects and priorities simultaneously with a high level of attention to detail. Required Qualifications 3+ years of experience in a high-level analytical or operational role in healthcare or PBM. Proficiency in SQL and/or self-service BI tools for data mining and analysis. Strong working knowledge of MS Excel, Access, PowerPoint, and Word. Education Bachelor's Degree required; advanced degree preferred. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $122,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan . No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 11/21/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.