Workday System Integration Consultant

2 weeks ago

Los Angeles, United States Andrews & Cole, LLC Full time

Andrews & Cole is currently partnering with a large social services non-profit in the San Fernando Valley that is looking for a Workday HRIS Integration Consultant for a consulting engagement that has the potential to become full-time. The role will be hybrid in Chatsworth and will report to the Director of Information Systems.


WORKDAY EXPERIENCE REQUIRED


Responsibilities:


  • Translate business requirements into processes and applications that will drive efficient and consistent execution.
  • Provides support and collaboration with process improvements, solutions, and procedural changes.
  • Supports the development of existing modules including annual enrollment and file feeds to external, sensitive, technology systems.
  • Ensures data protection follows Federal, State, Local Government, and organization's regulatory and compliance legislation and policies concerning sensitive information protection and implementation of “need-to-know” information security processes.
  • Provides expert support for all application/technology-related questions, troubleshooting, and resolving technical issues with software vendors. Analyze current systems and recommend solutions to resolve problems or improve efficiency.
  • Collaborates with all program departments' software project implementations; ensures integration into the agency’s system meets functional requirements, information security system compliance, and interface specifications.
  • Serves as an application administrator for multiple business-related applications utilized by HR and Finance and relevant program divisions and departments, and other applications as assigned; user security and security group management, regular security audits, and application configuration and setup under data protection regulations and legislation. Ensures privileged user permission and access rosters are created, maintained, and adhered to once approved by SASR management and CIO.
  • Researches, disseminates, and trains users on knowledge of application or module usage best practices (such as updates to the modules or user enhancements.). Develops and updates technical and/or user documentation of applications, processes, troubleshooting steps, etc. while following the organization's change management policies to plan and implement application changes.
  • Provides accurate and timely Service Management and customer service activities through constant Service Level Agreement (SLA) compliance monitoring. Independently monitor, follow-up, and document work order queue requests, as well as provide technical user training solutions. Seeks work order/trouble ticket automation in the organization's service management tool.
  • Provides detailed documentation and reporting in support of internal and external audits, as requested.
  • Maintain and support data integrity protocols in HR, Payroll, Finance, and IT. Monitors process workflow and audits for accuracy to ensure data quality, consistency, and standards.
  • Provide accurate program-related data reports to program staff, Internal/External auditors, and other parties as requested and approved by Program Department Leadership, and SASR Management. Ensures quality is consistent with requirements set forth by using division.
  • Writes and maintains a variety of reporting queries using software reporting tools, data visualization, and Excel reporting tools. Delivers reporting and analytics solutions appropriate to meet the needs of internal customers (ad hoc reporting tools, standard reports, executive dashboards, etc.).
  • Provides ad-hoc data analysis, resolves data discrepancies, and conducts monthly, quarterly, and annual audits for program-related reporting; to assist with the maintenance of data integrity through data analysis.
  • Prepares periodic and monthly reports for relevant departments
  • Prepares monthly user account audit reports for senior management and makes necessary corrections upon notification.
  • Review and analyze existing software application or module effectiveness and efficiency approximately every three to five years, and then develop strategies for improving or leveraging these systems.
  • Evaluate & interpret specifications and business/user data and reporting needs
  • Develops user procedures, guidelines, and documentation. Train new and existing system users on new processes/functionality.
  • Must utilize ISS division project management processes for all application upgrades while strictly following ISS project management procedures.
  • Maintains awareness of current trends in technology systems with a focus on supporting product changes and services development, delivery, and support, and applying new technologies.
  • Maintain confidentiality, including HIPPA and PHI, in accordance with agency policy and legal requirements.
  • Participates in departmental, agency, and professional meetings and workgroups, as assigned.
  • Perform other duties and responsibilities, as assigned.


Requirements

  • Education: Bachelor or Associate degree in Computer Science, Computer Information, or a related field from an accredited college.
  • 3 years of Workday application and user account administration with business or data analyst experience.
  • Experience with Financial Data Management (FDM) required
  • Advance proficiency level using Microsoft Office application suite, web conferencing, application technologies, and data visualization.
  • Basic knowledge of relational database design and structures.
  • Ability to evaluate & interpret specifications and business/user data and reporting needs.


For immediate consideration, please email resume and interview availability to rdesantiago@andrewscole.com.

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