Membership Manager

2 weeks ago


Kansas City, United States Chiefs Fit Full time

Membership ManagerThe Membership Manager supports the General Manager in overseeing the day to day club operation to include but not limited to; recruiting, hiring, training and developing a diverse, high performance team, driving membership sales, and providing excellent customer satisfaction.Key responsibilities include:Management sales team and financial performanceDrive all sales efforts within the club including new member sales, EFT, fitness packages and supplementsSet monthly, weekly and daily sales goalsReview daily and weekly sales numbers and club statistics with the club manager to identify potential revenue gaps and modify sales execution as necessaryExecute and coordinate sales promotions within the clubDrive club efforts in achieving revenue goals in NMS, EFT, units and ancillary revenueResponsible for attainment of department targets (e.g. EFT, NMS, Units and PT attachment)Responsible for scheduling sales team members to meet member needsEnsure that all club members are delivered a high member service experienceProactively engage club member base, regularly greet and interact with membersResolve member concerns and complaints in a professional manner within club parameters, as assigned by GMMaintain a fully engaged and high performing team that aligns with company values and goalsRecruit, interview & hire membership consultants and ensure proper levels of team member staffingTrain and coach MC's, including assisting in conducting planning sessions and performance reviewsLead membership meetings to review performance and offer direction, motivation and guidance toward achieving individual and company goalsImplement, supervise and direct regular training to ensure all consultants are trained in sales SOPs, and other company policiesCreate and conduct membership team building activities including participation in recognition programsEnsure that systems procedures are accurately followed Daily reviews of new member agreements with sales teamUtilize club systems to select, interview, and hire (with GM approval) qualified team membersTrain & develop membership consultants according to SOPs and objectives, guest and new member enrollment process, emphasizing goals of EFT setup, NMS, units and member retentionConduct weekly (or as-needed) meetings with direct reports to review performance and offer guidance toward achieving individual and company goals. Offer career growth and advancement opportunitiesCounsel consultants under the guidance of the GM and consult with the corporate office support for additional directionThis is a full-time management position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours should include prime time and should allow you to interact with staff and members throughout the day. Special events, promotions, and other demands will require some early mornings, late nights, and weekends.This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


  • Membership Manager

    2 weeks ago


    Kansas City, MO, United States Chiefs Fit Full time

    Benefits: Commission Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance JOB TITLE: Membership Manager COMPANY: Chiefs Fit DIRECTLY REPORTS TO: General Manager DEPARTMENT: Management Team/Sales POSITION OVERVIEW The Membership Manager (MM) supports the General Manager (GM) in overseeing the day to...

  • Membership Manager

    7 days ago


    Kansas City, MO, United States Chiefs Fit Full time

    Benefits: Commission Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance JOB TITLE: Membership Manager COMPANY: Chiefs Fit DIRECTLY REPORTS TO: General Manager DEPARTMENT: Management Team/Sales POSITION OVERVIEW The Membership Manager (MM) supports the General Manager (GM) in overseeing the day to...

  • Retail Manager

    3 weeks ago


    Kansas City, United States Bass Pro Shops Full time

    Bass Pro Shops - 10300 Cabela Dr [Department Supervisor] As a Retail Manager - Club Membership at Bass Pro Shops, you'll: Promote current CLUB cost savings programs to customers by effectively merchandising and signing products for higher visibility; Actively listen to customers to address questions and concerns regarding the CLUB program; Lead by example,...

  • Membership Consultant

    3 weeks ago


    Kansas City, United States Chiefs Fit Full time

    Job Title: Membership Consultant Company: Chiefs Fit Directly Reports to: Sales Manager Department: Sales Position Overview Achieving and exceeding membership sales and revenue goals and selling ancillary services Contributing to member retention and satisfaction by advising members and guests on programs that will help them meet their long‑ and...

  • Membership Consultant

    3 weeks ago


    Kansas City, United States Chiefs Fit Full time

    Job Title: Membership ConsultantCompany: Chiefs FitDirectly Reports to: Sales ManagerDepartment: SalesPOSITION OVERVIEWMembership Consultants play a key role in the company’s overall success by:Achieving and exceeding membership sales and revenue goals and selling ancillary servicesContributing to member retention and satisfaction by advising members and...

  • Retail Manager

    1 week ago


    Kansas City, United States Bass Pro Shops Full time

    POSITION SUMMARY: This Retail Manager position for our Bass Pro Shops and Cabela’s CLUB program is a unique position in our retail locations. The Bass Pro Shops and Cabela’s CLUB is a comprehensive customer loyalty program that allows customers to better connect with our company and the outdoors. As a salaried member of the leadership team your day will...


  • Kansas City, MO, United States Ewing Marion Kauffman Foundation Full time

    At the Ewing Marion Kauffman Foundation, we first listen to the communities we serve, tap into our learnings and relationships, and bring everyone together to build and support programs that improve education, boost entrepreneurship, and help Kansas City thrive. Sponsorships and Memberships Intern The Ewing Marion Kauffman Foundation is a private,...


  • Oklahoma City, Oklahoma, United States Oklahoma City Comets Full time

    The Membership Experience Manager will be responsible for managing all corporate season ticket accounts and generating additional revenue from this client base. This position will also manage the order process for all suite orders. The Membership Experience Manager will also manage the logistics for all Season Ticket Member events including building out...


  • City of Industry, United States UFC GYM Full time

    RESPONSIBILITIES Lead Generation & Appointment Booking  External marketing, promotions, and prospecting. This is a daily activity and requires off site promotions including distributing passes, building relationships with local merchants and branding events to inform the community of UFC gym and services, ultimately resulting into leads. (A lead is a...


  • Peachtree City, United States Invited Full time

    Membership Director at Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner...