Sales Administration Coordinator

2 weeks ago


Atlanta, United States Remote Staffing Full time

Rental Account ManagerBuild on your career with a company that has a future. At Ryder, our most important competitive advantage is our people. Culture-Integrity-Family. As a Rental Account Manager, you'll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.The Sales Administration Coordinator reports to the Group Director Inside Sales. The purpose of this role is to provide administrative and inside sales support to the Group Director of Sales, Inside Sales Managers and Inside Sales Representative. This is a fully remote role.The hourly rate for this position ranges from $20.00 to $23.00 an hour.Essential FunctionsPreparation of proposals: Creates/maintains proposal template and proposal content database. Coordinates with sales person to determine most appropriate proposal, format and content. Prepares proposal and forward when needed (soft and/or hard copies)Creation of cost sheet via options: Obtains from sales person all appropriate equipment specifications, application, services, tax, lease structure information, EVA and margin parameters. Creates cost sheet and forward. Makes adjustments as necessaryCreation of customer care plans: Obtains all relevant information from sales person. Populates CCR documents. Forwards to all appropriate personnelSchedule annual customer reviews: Maintains working calendar for each CDM/BDM. Maintains customer contact database for each CDM/BDM. Utilizes calendar and coordinates with the sales person and customer schedule annual reviews. Prepares review bindersResearches accounts for sales force when extensions/additions/replacement/annual review is due. Checks on RCRC history, mileage, fuel, shop records, rental records, etc.VCNs/Vehicle Tracking: Assures VCNs are cut and go through using VA Daily Report. Request files from "transfer from" location. Sends files to "transfer to" location. Ensures proper tag/registration are ordered. Trails shop on necessary in/out service workCreates and maintains customer orientation schedule and New Customer Orientation Report (RIDE)Maintains Lost business Estimated Reports (RIDE)Checks CSI Closed Loop process/ensures timely submission of Closed Loop Action Plans. Updates shops on future CSI surveysMonitor updates of the 18 Month Term Out Report (RIDE) to ensure current status and action plansAdditional ResponsibilitiesMonitors new account transitions to ensure transitions (and related record re-assignments) on a timely basisPrepares anniversary gifts, thank-you cards and new customer plaques for Account Manager to present to customersOrganizes sales blitz materials, customer appreciation days and marketing tools and giveawaysPerforms other duties as assigned.Skills and AbilitiesStrong verbal and written communication skillsAbility to build strong customer relationshipsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work independently and as a member of a teamFlexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practicesQualificationsH.S. diploma/GED requiredTwo (2) years or more Ryder experience preferredTravel: NoneDOT Regulated: No



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