Provider Business Operations Manager

Operations Consulting GeneralistAt PwC, our people in operations consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness. These individuals analyze client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimizing operational efficiency and effectiveness. Working in this area, you will analyze client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:Analyse and identify the linkages and interactions between the component parts of an entire system.Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.Develop skills outside your comfort zone, and encourage others to do the same.Effectively mentor others.Use the review of work as an opportunity to deepen the expertise of team members.Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.The Opportunity As part of the Corporate Technology Strategy team you will drive strategic initiatives and enhance collaboration across the organization. As a Manager, you will lead teams in managing client accounts, focusing on strategic planning and mentoring junior staff while securing exceptional deliverables that meet client expectations. This role offers a unique opportunity to leverage your analytical skills and stakeholder management proficiency to influence transformation programs within the healthcare provider industry.ResponsibilitiesMentor junior staff and promote their professional developmentFacilitate meetings and enhance collaboration across various stakeholdersApply structured problem-solving techniques to complex challengesMaintain clear communication across multiple organizational levelsWhat You Must HaveBachelor's DegreeAt least 5 years of consulting and/or healthcare provider industry experience, with experience managing workstreams or project delivery within business- or technology-enabled transformation programsExperience in one or more healthcare provider administrative domains (finance, supply chain, HR, workforce management, shared services, operations), with developing depth in at least one.What Sets You ApartMaster's Degree preferredExperience leading functional transformation in healthcareFamiliarity with project financial management and budgetingExposure to automation and analytics enhancing deliveryManaging workstreams within provider transformation programsSupporting solution design across administrative domainsUnderstanding of enabling platforms like Oracle, Workday or UKGCoaching and mentoring junior team membersDocumenting lessons learned for knowledge-sharing effortsPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy.For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.