Customer Service Representative
2 weeks ago
Responsibilities:
• Basic customer service skillset.
• Handle basic customer inquiries via phone, case queue, and email.
• Basic order and quote entry.
• Provide a seamless customer journey from quote issuance to order entry.
• Resolve simple customer issues and escalate complex cases as needed.
• Maintain accurate records of customer interactions in Salesforce.
• Work in CRM systems. Salesforce and collaborate with cross-functional teams.
• Claim management for various customer complaints.
• Ability to work independently and problem solve.
Qualifications:
• High school diploma or equivalent.
• At least 1 year of customer service experience.
• Strong communication and interpersonal skills.
• Basic computer and phone skills, familiarity with CRM software.Learn More
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative Evenings/Weekends
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