Seasonal Retail Associate

3 weeks ago

Ipswich, United States The Trustees of Reservations Full time

Seasonal Retail AssociateFounded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation's premier conservation and preservation organization. The Trustees' preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households.Salary/Hourly Rate: $16-$18/hourHours per week: 8-16 hours a weekend June-AugustJob Classification: Nonexempt, Limited TermJob Type: OnsiteDuration: Variable. Est- May - DecemberLocation: Castle Hill on the Crane Estate, Great House, Ipswich, MAThe Role: As a Seasonal Retail Associate, you perform the essential function of welcoming all guests to Castle Hill on the Crane Estate and selling merchandise in the Gift Shop and/or Welcome Cottage. You are crucial as ambassadors of The Trustees, introducing guests to Gift Shop merchandise, sharing the history of the house and Crane family with guests, directing guests to refreshments and amenities, and explaining the many benefits of membership.Specifically, you'll:Operate Shopify POS system to sell merchandise/refreshments.Maintain supplies. This includes but is not limited to restocking and maintaining inventory as needed and alerting the Manager to inventory levels.Independently open and close the Gift Shop, including starting and closing register sales sessions and reporting sales.Upon request, work at the tour desk and/or welcome cottage directing visitors and selling merchandise, tickets, and memberships.Establish a positive visitor experience and provide excellent customer serviceThis is a limited term nonexempt position (8 16 hours/week) reporting directly to the Castle Hill Retail Manager.

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