Seasonal Guest Services Associate
2 weeks ago
Seasonal Guest Services AssociateFounded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation's premier conservation and preservation organization. The Trustees' preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households.Salary/Hourly Rate: $16 - $17Hours per week: 15 hours a week, with flexibilityJob Classification: Nonexempt, LimitedJob Type: OnsiteDuration: April - DecemberLocation: Castle Hill, Ipswich, MADo you love helping people and seeing visitors leave with a smile on their face? Do you know that when guests are greeted warmly, it sets the tone for the rest of their visit?If so, we want you to join our dedicated and lively team of Guest Services Associates Members of our guest services team are cheerful, professional, and knowledgeable and make our guests feel welcome, valued and important. Every day is different but our associates continually provide exemplary customer service.As a Seasonal Guest Services Associate, you play an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculturethere are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor's experience special.Specifically, you'll:Welcome and orient visitors upon arrival while providing information about the property and the programs available each dayEstablish a positive visitor experience and provide excellent customer servicePromote the mission of The Trustees and our work; encouraging guests to join us as members in preserving special places across the state of MassachusettsAssist visitors and answer questions cheerfully throughout the dayConduct pre-opening setup to assure that everything is ready when the first visitor arrivesClose and secure the facility at the end of the dayReconcile cash register and credit card machinesSell tour tickets, visitor amenities, and Memberships at the siteMake visitors aware of the tour options, rates, etc.Advise the Visitor Experience Manager of any problems, maintenance needs, or supply shortages as necessaryParticipate in regular trainings and team meetings that provide professional skill development, update staff on current developments at The Trustees of Reservations, and inform staff of both interpretive philosophy and interpretive techniques that improve visitor experiences on siteTake shifts at the Welcome Cottage as needed, selling gift shop items, tickets, and orienting guestsAssist at the Gate as neededThis is a limited-term, nonexempt position (15 hours/week) reporting directly to the Visitor Experience Manager - Castle Hill.
-
Seasonal Guest Services Associate
5 days ago
Ipswich, United States The Trustees of Reservations Full timeSeasonal Guest Services Associate Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation's premier conservation and preservation organization. The Trustees' preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open...
-
Seasonal Guest Services Associate
2 weeks ago
Ipswich, United States The Trustees of Reservations Full timeWho We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and...
-
Seasonal Guest Services Associate
2 weeks ago
Ipswich, MA, United States The Trustees of Reservations Full timeWho We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and...
-
Seasonal Guest Services Associate
3 days ago
Ipswich, MA, United States The Trustees of Reservations Full timeWho We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and...
-
Seasonal Guest Services Associate
2 weeks ago
Ipswich, MA, United States The Trustees of Reservations Full timeWho We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and...
-
Seasonal Guest Services Associate
2 weeks ago
Ipswich, MA, United States The Trustees of Reservations Full timeWho We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and...
-
Seasonal Front Desk and Guest Services Staff
2 weeks ago
Ipswich, United States The Trustees of Reservations Full timeWho We Are:Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we...
-
Seasonal Front Desk and Guest Services Staff
2 days ago
Ipswich, MA, United States The Trustees of Reservations Full timeWho We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we...
-
Seasonal Front Desk and Guest Services Staff
19 hours ago
Ipswich, MA, United States The Trustees of Reservations Full timeWho We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we...
-
Seasonal Retail Associate
2 weeks ago
Ipswich, United States The Trustees of Reservations Full timeRetail AssociateFounded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation's premier conservation and preservation organization. The Trustees' preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we...
