Senior Service Technician

Benefits: Bonus based on performance Company car Company parties Competitive salary Free uniforms Opportunity for advancement Paid time off Training & development Tuition assistance The Senior Service Technician reports to the Service Manager, and is responsible for performing a wide range of HVACR servicing jobs for industrial, commercial, and residential customers.BenefitsPaid TrainingCareers Advancement Opportunities Flexible SchedulingCompetitive CompensationYear-Round WorkSpiffs, Rewards, & Employee ContestsCustomer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and South Jersey Heating and Cooling. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being with service customers, other South Jersey Heating and Cooling technicians, the Service Manager, Dispatcher and the Parts Runners. Representative duties include:Assisting the Service Manager in the planning, organization, motivation, control and coordination of human and other resources in support of the departmental jobs, assignments, and sales.Leading by example for the service team in a timely, efficient, and profitable accomplishment of an assigned job or task.Performing special and complex service jobs without assistance, including performing periodic on-call duties, as required.Training Service Department and other South Jersey Heating and Cooling employees on service-related subjects, including call-back prevention, servicing tips, and equipment protocols.Conducting quality control inspections of South Jersey Heating and Cooling's service jobs, monitoring the technical progress of newly assigned service employees, including start-up oversight.Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and residential service contracts.Developing lead referrals for South Jersey Heating and Cooling sales staff.Conducting non-service, lead-tech level work in support of the Indoor Air Quality and Installation Departments, as assigned.Assisting the Service Manager with administration, dispatching, and on-site evaluation work.Performing related duties as directed by the Service Manager.Job Qualifications: High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.Five or more years of successful and full-time HVACR experience, either as a commercial service or commercial installation technician.Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential, commercial and industrial customers, suppliers, and all South Jersey Heating and Cooling employees.Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in NJ.Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.Current NJ operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current South Jersey Heating and Cooling insurance carrierInterest, initiative and ability to be trained in low-key point-of-service sales techniques, including developing sales leads, sales of unit replacements, add-on units, IAQ services, and service contracts.Ability to work under pressure of time, non-standard schedule, supervision considerations, weather, customer needs, and backlog constraints.Compensation: $80,000.00 - $110,000.00 per year There are many exciting options for a career in HVACR waiting to be exploredIf you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place