Studio Manager

4 weeks ago

East Hampton, United States New York Pilates Full time

Studio Manager (East Hampton)"New York Pilates is about community and creating a space where people feel at home, leave their day behind and get into their bodies" - Heather Andersen, Founder & OwnerWe Want YouNew York Pilates is seeking a dynamic and community-driven Studio Manager to lead our East Hampton location. This role is ideal for a candidate who embodies leadership, operational excellence, and hospitality. The Studio Manager is responsible for delivering an exceptional student experience while achieving sales, staffing, and profitability goals. You will work closely with our team of Studio Reps, Shift Managers, and Instructors to cultivate talent, execute studio operations seamlessly, and uphold New York Pilates' standards of excellence.

The East Hampton Studio Manager will also engage with the local community through events, partnerships, and marketing initiatives to strengthen NYP's presence in the Hamptons. Role & ResponsibilitiesLeadership & Team DevelopmentRecruit, hire, onboard, and train FOH staff and instructors with a focus on building a motivated, high-performing team. Mentor new hires and coach team members with consistent check-ins, performance evaluations, and development plans. Lead team meetings to review KPIs, retail performance, and student experience improvements.

Foster team culture through collaboration, communication, and team-building exercises. Business & Operations ManagementDrive sales by developing and executing studio growth strategies, including membership conversion and retail performance. Monitor and analyze KPIs, sales, inventory, and studio/instructor review data; implement action plans to exceed goals. Manage scheduling, payroll, inventory control, and day-to-day studio operations.

Ensure operational excellence, compliance with policies, and maintenance of studio facilities. Student Experience & Brand BuildingDeliver an unparalleled student experience aligned with the NYP brand. Act as a brand ambassador in the East Hampton community through outreach, local collaborations, and events. Leverage NYP social media and email marketing initiatives to support hiring, retail promotions, and community engagement.

Build strong student relationships and address student issues with professionalism and care. Qualifications3+ years of leadership experience in luxury retail, hospitality, or fitness (experience in high-volume Hamptons markets a plus). Demonstrated success in team management, training, and performance development. Strong business acumen: budgeting, KPI tracking, retail and membership sales strategy.

Exceptional communication and conflict resolution skills. Proficiency in Google Workspace, knowledge of MindBody Online preferred. Fitness/wellness certifications are a plus. Why You'll Love Working With NYPCompetitive Pay: $72,500 annual base salary, plus bonus opportunities tied to studio performance.

Perks: Unlimited Pilates classes, monthly guest passes, 50% off NYP retail and a supportive local community united by a passion for wellness. Growth Opportunities: Leadership development and succession planning within a growing brand. Lifestyle Balance: Paid time off, medical benefits, 401k with company contribution, and tuition assistance for continuing education.

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