Machine Engineering Technician Support

3 days ago


Teterboro, United States Actus Consulting Group Inc. Full time
A Japanese manufacturing company seeks a Machine Engineering Technical Support. Responsibilities: Collaborate with cross-functional teams of Electrical, Firmware, and Production Engineering. Generate engineering documentation. Generate and update departmental procedures and flowcharts. Provide technical support and troubleshooting assistance with equipment to maintain high customer satisfaction. Assist in the repair of diagnostic imaging equipment specific to your skillset. Complete documentation, field service tickets, QA forms, and inspection reports for each job. Perform scheduled preventative maintenance including calibrations and verifications of system specifications. Provide on-demand phone and on-site support as required. Learn and gain knowledge of imaging equipment functionality to perform preventative maintenance on machines. Accurately document all service activities in accordance with the Company Quality Standards. Work with customers and sales force to clarify customer requirements and technical issues. Work with sales and operations on all customer-specific site and technical issues. Maintain inventory integrity through proper handling, inspection, and warehousing. Support company-wide initiatives, policies, and procedures, including Quality Management System maintenance. Submit field service reports timely and according to functional standards. Communicate with account manager on services being provided. Manage and maintain company assets required to perform all necessary job functions. Be willing to travel and drive distances to various sites, including some travel requiring flying and overnight stays. Minimum Requirements: Minimum of 2 years work-related experience with Mechanical Engineering in the machinery department. Ability to work on multiple projects simultaneously in a fast-paced environment. Ability to plan and meet project dates and deliverables. Excellent written and verbal communication. Ability to be creative and solve problems. Positive professional attitude. Ability to follow procedures and instructions/direction. Ability to work well with others. Business Acumen. Customer Service Skills. High School Diploma or GED Required. Physical Demands: Frequently stand, walk, lift up to 75 lbs., use hands to handle or feel, and reach with hands and arms. J-18808-Ljbffr

by Jobble


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