Content Designer

6 days ago

McLean, United States KTek Resourcing Full time

Job Title: Content Designer

Location: Tyson Corner, VA Onside

Type: Contract


Job Responsibilities

  • Develop content, shape design strategy and advocate for the customer in partnership with Experience Design, Research, Product Management and Engineers across Connected Commerce
  • Ideate, discover, prototype, build and iterate to validate customer problems and deliver customer-centric solutions
  • Participate in customer research to understand customer needs and behaviors to see how your solutions work for users, with the support and guidance of Experience Researchers
  • Identify and incorporate different kinds of data (research findings, analytics) into content strategy
  • Deliver content components (UI language, product education, etc.) and lead content governance and approvals process
  • Present work, articulate strategy and impact of content decisions to leadership
  • Use and actively contribute to content systems (standards, voice and tone, messaging, and accessibility libraries)


Required Qualifications, Capabilities And Skills

  • Bachelor’s Degree or certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
  • Self-directed in both planning and structuring your effort, and executing with expected levels of quality; you don’t need someone guiding you through the work
  • Prior work involves collaboration within design teams (with other Product Designers, UX Researchers, and Content Designers) and cross-functionally with Product Managers, and Engineers
  • Advanced skills in UX Writing and Information Architecture; Intermediate ability in adjacent skills such as User Research, Interaction Design, and Visual UI Design
  • Experience working with brand and copy standards, including style, voice and tone
  • Comfortable and confident when presenting work to cross-functional Directors
  • Thorough knowledge of English language, grammar, spelling, punctuation, and usage


Preferred Qualifications, Capabilities And Skills

  • Advocate for Accessibility Guidelines and Inclusive Design practices
  • Has helped deliver multiple successful digital products, demonstrated user-centered design approaches and can measure design impact through data
  • Familiarity with the organizational navigation required for content compliance, including legal and accessibility reviews
  • Prior work shows how you used an understanding of business value and product strategy to lead to successful design outcomes

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