Call Center Representative
3 weeks ago
Cellular SalesCall Center RepresentativeCustomer Service | Business DevelopmentSince opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 4,800 team members operate over 550 retail locations in 32 states offering a premium level of customer service. Throughout our continued growth, we've remained committed to empowering our customers and our team to achieve their personal and professional goals.Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning teamJob DescriptionSummary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.Essential FunctionsFollow up on distributed leadsGenerate store traffic and contribute to the markets successHandle customer inquiries both by phone and textSupport sales force by generating sales leadsFollow communication scripts when handling different topicsResearch required information using available resourcesProvide customers with product and service informationCandidates should be able to take feedback and criticism to improve productivity and characterCompetenciesAttention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.Supervisory Responsibility This position has no supervisory responsibilities.Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandsMust be able to sit for long periods of time. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.Position Type/Expected Hours of Work This is a full-time position.Travel No travel is expected for this position.Required Education and ExperienceHigh School diploma or GEDPreferred Education and ExperiencePrevious office experienceProficient in Microsoft OfficeKnowledge of customer service principles and practicesExperience in a call center or customer service environmentData entry and typing skills (including 10 key)EssentialsPositive attitudeHigh school diploma or equivalent; college degree preferredMinimum two years of related work experienceEffective communication skillsInterest and understanding of technology products and servicesBusiness ownership mentalityCompensationThe highest in the wireless industry
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Call Center Representative
4 weeks ago
PELHAM, United States Cellular Sales Verizon Authorized Retailer Full timeCellular Sales: Call Center Representative Customer Service | Business DevelopmentSince opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 4,800 team members operate over 550 retail locations in 32...
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Customer Service Representative
1 week ago
Pelham, Alabama, United States AlphaWash - Pressure Washing Full timeCustomer Service Representative (Scheduling & Support) — Job DescriptionLocation: Birmingham, AL (on-site)Job Type: Full-timeOur Vision & Your CareerWe're building Alabama's most trusted exterior-cleaning & holiday-lighting brand—and growing into new markets. We're offering a CAREER with real advancement, not a seasonal seat.Growth Tracks: CSR → Senior...
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Inside Sales Representative
19 hours ago
Pelham, United States Steel Dynamics, Inc Full timeOverview Inside sales / Customer Service Experienced and highly productive Inside Sales Representative, who can effectively manage larger volume accounts while growing and taking care of our customers. Responsibilities Responsible for managing the day-to-day orders to provide the best in service to our customers. Handle incoming sales call/email requests...
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Sales Development Representative
5 days ago
Pelham, Alabama, United States Lyons HR Full timeAbout UsAligned Tek is not your average Managed Service Provider (MSP) – we're an innovative, people-first company shaping the future of IT solutions. We specialize in empowering businesses to thrive with cutting-edge technology, bolstered security, and seamless operations. We're passionate about our mission and are looking for an equally passionate Sales...
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Business Development Representative
3 weeks ago
Village of Pelham, United States NYC Staffing Full timeBusiness Development RepresentativeAt Elara Caring, we have a unique opportunity to play a huge role in the growth of the home care industry. Each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the right care, at the right time, in the right place.Elara...
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Senior Field Service Technician
4 days ago
Pelham, United States ABB Full timeAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Service Team Leader In this...
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Senior Field Service Technician
2 days ago
Pelham, United States ABB Full timeAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Service Team Leader In this...
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Inside Sales Representative III Sales
2 days ago
Pelham, United States Builders FirstSource Full timeIgnite Your Career At Builders FirstsourceBuilders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market, helps make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to...
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Certified Police Officer
4 days ago
Pelham, United States Government Jobs Full timePolice OfficerA police officer is tasked with protecting life and property and preserving public peace and order: enforcing Federal, State, and local laws; and controlling and directing vehicular traffic. Performs police work in accordance with departmental policies, rules, regulations, and standard operating procedures and receive assignments and...
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Customer Service Manager
5 days ago
Pelham, Alabama, United States Edgar's Bakery & Café Full timeAbout the Role:We're seeking a confident, driven, and service-obsessed Customer Service Manager to lead our Call Center into its next chapter — transforming it into what we envision as our Customer Celebration Center.Today, the Call Center handles phone orders and inquiries for all of our locations, fielding thousands of customer interactions a week. It...