Member Service Representative

4 weeks ago

Arlington Heights, United States METRO Federal Credit Union Full time

Are you passionate about delivering exceptional service and making a positive impact in your
community? Do you thrive in a dynamic, team-oriented environment? If so, we want you to join
our team at METRO Federal Credit Union as a Member Service Representative


Position: Member Service Representative


Location: 2440 E Rand Road, Arlington Heights IL 60004


About Us: At METRO Federal Credit Union, we are dedicated to empowering our members to
achieve their financial goals. With a focus on personalized service, community involvement, and
innovation, we are committed to providing an exceptional banking experience to our members.

Key Responsibilities:
 Provide friendly, efficient, and professional service to members in-person, over the
phone, and via digital channels.
 Process transactions accurately, including deposits, withdrawals, loan payments, and
account inquiries.
 Educate members on our products and services to help them make informed financial
decisions. Including opening new accounts.
 Identify opportunities to cross-sell products and services that meet members' needs and
enhance their financial well-being.
 Resolve member inquiries and concerns in a timely and effective manner, ensuring a
positive experience with every interaction.
 Adhere to regulatory compliance and security procedures to safeguard members'
confidential information and mitigate risk.
 Assist with back-office processing.
 Perform other duties as assigned.


Qualifications:
 High school diploma or equivalent; associate's or bachelor's degree preferred.
 Prior customer service experience in a financial institution or related field is desirable.
 Strong communication skills with the ability to actively listen and empathize with
members' needs.
 Detail-oriented with excellent organizational and problem-solving skills.
 Proficiency in computer applications and technology, including Microsoft Office.
 Ability to work effectively in a fast-paced environment and collaborate with team
members to achieve common goals.


Why Join Us:

 Competitive compensation and benefits package, including medical, dental, and
retirement savings plan, and paid vacation and sick time.
 Opportunities for career growth and advancement through training and development.
 Supportive and inclusive work environment that values diversity, teamwork, and
innovation.
 Meaningful work that makes a difference in the lives of our members and the community
we serve.

How to Apply:
If you are enthusiastic about providing exceptional service and contributing to a positive team
culture, we invite you to apply for the Member Service Representative position at METRO
Federal Credit Union. Please submit your resume and a cover letter highlighting why you are
the ideal candidate for this role to .


Join us in our mission to empower our members and build stronger communities through
financial wellness. We look forward to welcoming you to the METRO Federal Credit Union
family



METRO Federal Credit Union is an equal opportunity employer.



Job Posted by ApplicantPro
Learn More

  • Member Services Representative

    4 weeks ago

    Arlington, United States EXOS, LLC Full time

    We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:Assist and respond to customer issues and inquiries. Create awareness of the Center through community outreach and connectivity Grow p Member Services, Member Service, Representative, Customer Service, Retail, Instructor Learn More

  • Member Services Representative

    1 month ago

    Arlington, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an excellent opportunity for a Member Services Representative in Arlington, Virginia. This role is within the industry sector and involves managing customer service tasks, executing billing functions, and utilizing various computer programs. This is a short term contract employment...

  • Member Services Representative

    4 weeks ago

    Harker Heights, United States Planet Fitness, Inc. Full time

    Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to members accounts. Resp Member Services, Member Service, Representative, Customer Service, Retail, Instructor Learn More

  • Customer Service Representative

    4 weeks ago

    Arlington Heights, United States Geovanni Trujano - State Farm Agent Full time

    Position OverviewAre you passionate about providing outstanding customer service? Do you excel in a dynamic and client-focused environment? Join our team as a Customer Service Representative at our State Farm independent contractor agency and be a crucial part of delivering exceptional service to our valued clients.ResponsibilitiesServe as the first point of...

  • Customer Service Representative

    4 weeks ago

    Arlington Heights, United States Geovanni Trujano - State Farm Agent Full time

    Position OverviewAre you passionate about providing outstanding customer service? Do you excel in a dynamic and client-focused environment? Join our team as a Customer Service Representative at our State Farm independent contractor agency and be a crucial part of delivering exceptional service to our valued clients. Responsibilities Serve as the first point...

  • Member Services Representative Overnight

    4 weeks ago

    Harker Heights, United States Planet Fitness, Inc. Full time

    Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to members accounts. Resp Member Services, Member Service, Representative, Customer Service, Overnight, Retail, Instructor Learn More

  • Customer Service Representative

    3 weeks ago

    Arlington Heights, Illinois, United States Floor & Decor Full time

    About the Job: We are looking for a skilled and enthusiastic Customer Service Representative to join our team. As a valued member of our sales floor, you will be responsible for providing exceptional customer service, processing transactions accurately, and assisting customers in finding the perfect products for their homes.Responsibilities:Provide...

  • Customer Service Representative Position

    2 weeks ago

    Arlington Heights, Illinois, United States Addison Group Full time

    **Job Title:** Customer Service RepresentativeWe are seeking a skilled and detail-oriented Customer Service Representative to join our team in Arlington Heights, IL. This is a full-time position with competitive hourly pay of $21-22.About Our Client:Our manufacturing client is a dynamic and fast-paced organization specializing in delivering high-quality...

  • Member Service Representative

    1 week ago

    Arlington, United States Planet Fitness Full time

    Looking to pick up extra hours? Join our team! As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations...

  • Member Service Representative

    4 months ago

    Arlington, United States Planet Fitness Full time

    Looking to pick up extra hours? Join our team! As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations...

  • Customer Service Representative

    3 weeks ago

    Arlington Heights, Illinois, United States Burlington Full time

    Burlington, a leading off-price retail company, is seeking an exceptional Customer Service Representative to join our team. In this role, you will be the last point of contact for customers, providing a positive and memorable shopping experience. Your excellent communication skills, attention to detail, and ability to multitask will make you a valuable asset...

  • Logistics Service Representative

    3 weeks ago

    Arlington Heights, Illinois, United States Jimmy John's Full time

    As a Logistics Service Representative at Jimmy John's, you will play a critical role in delivering exceptional customer experiences. This is an exciting opportunity to join our team as a Delivery Driver, where you will be responsible for ensuring timely and accurate delivery of orders to customers in a designated area.Job SummaryWe are seeking a skilled and...

  • Member Services Representative

    2 weeks ago

    Arlington, Texas, United States Arlington-Mansfield Area YMCA Full time

    The Arlington-Mansfield Area YMCA is seeking a skilled Member Services Associate to support the work of our organization. This role plays a crucial part in maintaining a welcoming atmosphere for all individuals and promotes memberships and programs.About the RoleThis position requires exceptional customer service skills, as you will be responding to member...

  • Customer Service Representative

    3 days ago

    Arlington Heights, United States The Contractor Consultants Full time

    Join Paragon Mechanical as Our SCustomer Service Representative!Job Title: Customer Service RepresentativeCompany Name: Paragon MechanicalSalary: $45,000-$55,000 anuallyFull Job DescriptionThe Customer Service Representative is responsible for managing and coordinating all HVAC scheduling activities, ensuring customer requests are addressed promptly, and...

  • Customer Service Representative

    4 days ago

    Arlington Heights, United States Ascendo Full time

    Customer Service RepresentativeLocation: Arlington Heights, ILPosition OverviewWe are seeking an experienced and proactive temporary Customer Service Representative to join our team in Arlington Heights, IL. In this role, you will serve as the critical link between the company and its customers, providing top-tier service by addressing inquiries, resolving...

  • Laboratory Client Service Representative

    3 months ago

    Arlington Heights, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Position: Laboratory Client Service Representative. Location: Northwest Community Hospital. Full Time/ Part Time: Part Time. Hours: Monday-Friday, 4:30 pm-9:30 pm, Saturday 9 am-5:30 pm. A Brief Overview:The Customer Service Representative I plays a Client Service, Representative, Laboratory, Customer Service, Healthcare, Financial, Retail

  • Customer Service Representative

    2 weeks ago

    Arlington Heights, Illinois, United States The Salvation Army Central Territory Full time

    Job Description: The Salvation Army Central Territory is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and handling cash transactions accurately.About the Role:This is a full-time or...

  • Customer Service Representative

    4 weeks ago

    Arlington Heights, United States StaffMyAgency LLC Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.We seek an energetic professional interested in helping our business grow through...

  • Customer Service Representative

    3 weeks ago

    Arlington Heights, United States StaffMyAgency LLC Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.We seek an energetic professional interested in helping our business grow through...

  • Customer Service Representative

    4 weeks ago

    Arlington Heights, United States StaffMyAgency LLC Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.We seek an energetic professional interested in helping our business grow through...