Information Technology Support Engineer

2 weeks ago


Manassas, United States AVASO Technology Solutions Full time

AVASO is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.


Website:


Position: IT Support Specialist

Location: Manassas, Virginia, United States

Position type: Full-time Contract


Roles & Responsibilities:

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

• Install and configure appropriate software and functions according to specifications

• Develop and maintain local networks in ways that optimize performance

• Ensure security and privacy of networks and computer systems

• Provide orientation and guidance to users on how to operate new software and computer equipment

• Organize and schedule upgrades and maintenance without deterring others from completing them work

• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

• Maintain records/logs of repairs and fixes and maintenance schedule

• Respond, troubleshoot, and resolve L1, L2 issues

• Manage and maintain network operations of multiple vendors through effective installation and configuration


Qualifications & Requirements

• Exceptional technical and troubleshooting skills

• Excellent written and verbal communications skills.

• Comfortable operating in a fast-paced environment with minimal supervision.

• Work permit



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