Cross Border Specialist

1 month ago

Laredo, United States Daylight Transport Full time

Job Title: Cross-Border Specialist

Department: Sales

Reports To: Director - Cross Border Business


Hybrid Schedule: Shift is Monday thru Friday 9am to 5:30pm - In office 3 days a week and remote 2 days a week based on business needs.


Summary: Daylight Transport is seeking a Cross-Border Specialist to join our team. This Specialist will be responsible for supporting, administering and growing our US / Mexico Cross Border Initiative. The Cross Border Specialist will serve as a key point of contact for Customers, Customs Brokers, Carriers and internal resources as it relates to Cross Border shipments. Engagement may be executed through live meetings, virtual meetings and telephone calls.


Essential Duties and Responsibilities: include the following. Other duties may be assigned.

  • Organize Cross Border shipment operations - aligning customs brokers and Mexican carrier partners.
  • Communicate directly with all stakeholders – to include Customers, carrier partners, customs brokers and internal resources.
  • Perform quoting functions were requested and required.
  • Support carrier management efforts.
  • Be and advocate for service.
  • Support Sales efforts where required.
  • Track, trace and expedite Cross Border shipments.


Supervisory Responsibilities: None.


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Further desired qualifications are:

  • Ability to prioritize and achieve short and long-term goals.
  • Interest in learning and staying connected to the business.
  • Able to maintain a high level of performance in a fast-paced industry and with a fast-paced company.
  • Effective in listening and communicating to leadership and customers alike.
  • Impeccable time management skills and ability to plan.


Education and/or Experience:

Must have at least one year of experience in Cross Border shipping and knowledge of US and Mexican Customs Clearance Operations. Must have a high school diploma or equivalent. Some post high school training preferred.


Language Skills: Must be proficient (speak and write) in Spanish and English with the ability communicate.


Mathematical Skills: Ability to calculate figures and amounts such as discounts, rates, transit times, mileage, and metric/imperial conversions.


Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Other Skills/ Qualifications: Computer literate.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, sit; talk or hear.


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.


Daylight Transport offers a competitive base salary and benefits package including medical, dental, vision, flexible spending and matching 401(k). In addition to the competitive base salary and benefits


Daylight Transport is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

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