Cybersecurity Customer Support Engineer

4 weeks ago


Frederick, United States Optomi Full time

Optomi, in partnership with a leading provider in the manufacturing industry is seeking a Cybersecurity Customer Support Engineer to join the team This individual will partner with our product management teams to ensure the long-term security of our product line. In this role, you will improve established processes and a wide network of team members to be the central point of contact for customer engagement concerning the security of our products.

What you will do:

  • Assist Product and Sales Teams with accurate security documentation to satisfy customer and/or regulatory requirements proactively and on-demand.
  • Review existing product deployment’s support structure for vulnerabilities and recommend opportunities for improvement
  • Work collaboratively with internal teams to develop and coordinate the release of product vulnerability related documentation and other customer facing content.
  • Own the development of cybersecurity documentation to align with customer and regulatory expectations, such as security bulletins, vulnerability disclosures, and security reports.
  • Coordinate with product management teams to streamline the sales activities by providing product focused security implementation.

Qualifications:

  • 1-3 years of experience within IT Compliance or a related field
  • Ability to write and edit professional documentation about the security components of our products.
  • Good interpersonal skills leading to positive relationships and collaborative problem-solving.
  • Exceptional customer service skills.
  • Excellent project and document management skills.



  • Frederick, United States Syms Strategic Group, LLC Full time

    Mature Cyber Zero Trust Architecture (ZTA) capabilities to improve Vulnerability Threat Management capabilities. Work with privacy data to increase Cloud application and infrastructure vulnerability scanning and reporting. Assist in developing archit Security Engineer, Cybersecurity, Security, Computer Science, Engineer, Senior, Technology


  • Frederick, United States The Chemical Engineer Full time

    Our Frederick Manufacturing Center (FMC) creates life-changing medicines for people around the world and has been recognized by our local community as being a Top 50’ Business in Frederick and awarded Frederick County’s ‘Best Place to Work’. This distinctive biologic manufacturing facility, with over 800 employees, makes a direct contribution to...


  • Frederick, United States At Home Full time

    $15.00-16.00/hour Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving. Performs store conditioning tasks and housekeeping...


  • Frederick, United States Ovation Workplace Services Full time

    Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day local emote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all...


  • Frederick, United States Synerfac Full time

    Details: - Research, and analyze data such as customer design proposal, specifications, and manuals to determine feasibility of design or application. - Provide support for generating technical information for sales.- Provides support for mechanical design of products/heat transfer systems such as chilled water, air/water cooled refrigerant, and fluid pump...


  • Frederick, United States General Dynamics Information Technology Full time

    The Project Support Assistant provides administrative and logistic support to several contracts within the Science and Engineering business area, for Federal and State clients. This position functions as part of a team responsible for timely preparation and review of reports and deliverables, providing excellent customer service to client and consultant...


  • Frederick, United States CareerBuilder Full time

    WGS Systems, LLC, is looking for a dynamic and self-motivated Senior Systems Engineer with a background in systems development with desired experience reconnaissance and surveillance sensor systems on airborne, ground, and mobile platforms for United States government and international customers. The qualified candidate must be capable of performing system...


  • Frederick, United States Synerfac Full time

    Details: - Research, and analyze data such as customer design proposal, specifications, and manuals to determine feasibility of design or application. - Provide support for generating technical information for sales. - Provides support for mechanical design of products/heat transfer systems such as chilled water, air/water cooled refrigerant, and fluid pump...

  • Quality Engineer

    3 weeks ago


    Frederick, United States Gables Search Group Full time

    Quality Engineer Job DescriptionThe Role: Our QE will work with the team to monitor and improve the quality of our processes and outputs.You will be responsible for designing quality standards, developing quality control systems, and leading cross-functional teams in problem-solving, resulting in innovative, solid corrective actions. A successful quality...

  • Software Engineer

    2 days ago


    Frederick, United States WGS Systems Full time

    WGS Systems, LLC, is looking for a dynamic and self-motivated Software Engineer with a background in embedded systems, real-time operating systems, and embedded Linux for United States government and international customers. This position is primarily responsible for researching, designing, and developing computer software systems, in conjunction with...

  • Quality Engineer

    3 weeks ago


    Frederick, United States Lincoln Search Consultants Inc Full time

    Quality Engineer Job Description The Role: Our QE will work with the team to monitor and improve the quality of our processes and outputs. You will be responsible for designing quality standards, developing quality control systems, and leading cross-functional teams in problem-solving, resulting in innovative, solid corrective actions. A successful quality...

  • Quality Engineer

    3 weeks ago


    Frederick, United States Management Business Solutions Full time

    Quality Engineer Job Description The Role: Our QE will work with the team to monitor and improve the quality of our processes and outputs. You will be responsible for designing quality standards, developing quality control systems, and leading cross-functional teams in problem-solving, resulting in innovative, solid corrective actions. A successful...

  • Quality Engineer

    3 days ago


    Frederick, United States Food Management Search Full time

    Quality Engineer Job Description The Role: Our QE will work with the team to monitor and improve the quality of our processes and outputs. You will be responsible for designing quality standards, developing quality control systems, and leading cross-functional teams in problem-solving, resulting in innovative, solid corrective actions. A successful...

  • Quality Engineer

    3 weeks ago


    Frederick, United States Bridgeway Professionals Inc Full time

    Our QE will work with the team to monitor and improve the quality of our processes and outputs.You will be responsible for designing quality standards, developing quality control systems, and leading cross-functional teams in problem-solving, resulting in innovative, solid corrective actions. A successful quality engineer should be an exemplary problem...


  • Frederick, United States Synerfac Technical Staffing Full time

    ResponsibilitiesResearch and analyze data including design proposals, specifications and manuals Determine feasibility of design/applicationProvide support for technical information Provide mechanical design support for products such as chilled water, fluid pump systems and cooled refrigerant Design test control and develop methods/procedures for testing...


  • Frederick, United States Synerfac Technical Staffing Full time

    ResponsibilitiesResearch and analyze data including design proposals, specifications and manuals Determine feasibility of design/applicationProvide support for technical information Provide mechanical design support for products such as chilled water, fluid pump systems and cooled refrigerant Design test control and develop methods/procedures for testing...


  • Frederick, United States Synerfac Technical Staffing Full time

    ResponsibilitiesResearch and analyze data including design proposals, specifications and manuals Determine feasibility of design/applicationProvide support for technical information Provide mechanical design support for products such as chilled water, fluid pump systems and cooled refrigerant Design test control and develop methods/procedures for testing...


  • Frederick, United States Synerfac Technical Staffing Full time

    Responsibilities Research and analyze data including design proposals, specifications and manuals Determine feasibility of design/application Provide support for technical information Provide mechanical design support for products such as chilled water, fluid pump systems and cooled refrigerant Design test control and develop methods/procedures for...

  • Systems Engineer

    3 weeks ago


    Frederick, United States Chimera Enterprises International Full time

    Description. Chimera Enterprises International is seeking a Systems Engineer to support the Joint Program Executive Office for Chemical, Biological, Radiological and Nuclear Defense (JPEO- CBRND) JPEO-CBRND Medical Office. The JPEO-CBRND manages our nations investments in chemical, biological, radiological, and nuclear defense equipment, and medical...

  • Systems Engineer

    3 weeks ago


    Frederick, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionThis position is looking for an experienced systems engineer with a BS/MS in electrical, mechanical, or computer engineering; mathematics, or physics, or equivalent work experience. This is a 6-month contract to hire position that is looking to pay between $50-$60/hr. This position requires US citizenship and someone to work...