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Systems and Application Manager

4 months ago

Hagerstown, United States Titus Talent Strategies Full time

About the job

Systems and Applications Manager


Are you ready to drive innovation and elevate your career in a dynamic, forward-thinking transportation company? Lightning Transportation, a leading intermodal drayage firm on the East Coast, is seeking a talented Systems and Applications Manager to join our team. If you're a detail-oriented strategic thinker with a knack for driving continuous improvement and fostering a collaborative work environment, then this role is perfect for you


About

Us At Lightning Transportation, we're not just about moving goods from point A to point B – we're about redefining the industry standard. With a longstanding reputation for strong partnerships with our customers and a commitment to constant improvement, we're always asking ourselves, "What more can we do?" Our team is focused on innovation, teamwork, and a dedication to delivering top-notch service to our clients.


Role Overview

As our Systems and Applications Manager, you'll play a crucial role in driving efficiency, enhancing data integrity, and optimizing our business processes. Under the direction of a senior level manager is responsible for performing senior professional level business systems analysis and project management activities which include planning, designing, implementing, and maintaining company-wide business applications and computer systems. Determines business requirements, conducts process analysis and prioritization.


The Systems Application Manager carries out the system support activities and oversight for the company or specific area within the organization/customerbase



Your responsibilities will include:


· Vendor Management - Systems & IT

· Business Analysis & Data Integrity

· Business Process Analysis

· System Integration Management

· System Security & User Setup

· Systems & Technical Project Management

· Process Development and Management

· Leading with accountability


1. Performs project management and participates on project teams responsible for system hardware and application software implementation and upgrades; determines project scope and staff resources required to complete projects; prepares project work plans and timelines. Monitors project milestones and reports project progress to management. Works closely with technical staff, vendors, and contacts from other departments to ensure timely and efficient completion of projects.


2. Assures technical support problem resolution related to networks, servers, desktops, database management software, operating systems, and/or business application software systems. Performs system administration activities, which includes coordinating and managing the purchasing, installation, and configuration of desktops, software, and related application software upgrades.


3. Creates and maintains standards, procedures, and documentation related to area of responsibility. May participate in computer audits and perform testing for disaster recovery process, ensuring a secure processing environment that protects the integrity and availability of information.


4. Implements system changes and administers access to systems and information utilizing approved information technology security policies, standards and guidelines.


5. May supervise technical/support staff as required by individual position(s); participates in hiring, evaluating, training, disciplining, and discharging employees as necessary.


6. Effectively communicates with all levels of the organization to ensure project success and user needs are identified and met.


Skills In:

· Supervising subordinate staff (as required).

· Planning innovative, efficient, and productive information infrastructure to facilitate data transactions.

· Troubleshooting, researching, and resolving complex computer system problems.

· Managing enterprise-wide, complex projects.

· Evaluating and researching computer-related products.

· Developing automated business systems.

· Providing customer service.

· Reading, analyzing, and interpreting technical manuals.

· Developing cost models.

· Identifying situations requiring action and resolving problems proactively.

· Preparing workflow analyses.

· Evaluating and designing new systems and applying them to new or existing business processes.

· Facilitating training.

· Developing creative and innovative system solutions.

· Communicating technical information to a non-technical audience.

· Defining problems, collecting data, establishing facts, and drawing valid conclusions.

· Utilizing computer technology used for communication, data gathering and reporting.

· Communicating effectively through oral and written mediums.




What We Offer

At Lightning Transportation, we believe in fostering a supportive work environment where our employees can thrive. Here's what you can expect:

· Room for Growth | We're committed to helping you reach your full potential and advance your career.

· Team Collaboration | You'll be part of a collaborative team where your ideas are valued, and your voice is heard.

· Work-Life Balance | We understand the importance of maintaining a healthy work-life balance and strive to support our employees in achieving it.

· Variety | No two days are the same at Lightning Transportation. You'll tackle diverse challenges and projects that keep you engaged and motivated.

· Innovation | We encourage innovative thinking and provide opportunities for you to make a real impact on our business.

· Constant Improvement | We're always looking for ways to improve and grow, and we'll rely on your expertise to help us do just that.

· User Buy-In | Your ability to engage and inspire our team members to embrace change and see the benefits of improvement will be key to your success.


Qualifications and Preferred Skills

While not required, the following qualifications and skills would be beneficial:

· Knowledge of intermodal transportation and the flow of business

· Experience in business process development.

· Familiarity with Truckmate or other TMS Transportation Management System.

· Strong SQL Query Skills

· RPA – Robotic Process Automation

· API Connections

· EDI Electronic Data Interchange

· Power BI

· SCRUM / Agile


Requirements

· High degree of integrity to maintain confidentiality.

· Strong analytical and problem-solving skills

· Ability to take initiative, set priorities, learn quickly, and take ownership of assigned projects and initiatives in a time and deadline driven environment.

· Alignment with the company core values – Hard Working – Family Oriented – Built to Serve – Customer / Relationship Focused


If you're ready to join a company that values innovation, teamwork, and continuous improvement, then we want to hear from you Apply now to become a part of the Lightning Transportation family and help us redefine the future of intermodal drayage.


Please email resume to aileen.stanton@titustalent.com


Titus Talent is an approved partner of Lightning Transportation hiring team.