Quality Assurance Manager

3 weeks ago

Malone, United States LaClare Creamery Full time

Do you want to be part of a hard-working, innovative team that learns something new every day? Join our top-notch team at LaClare Creamery as we work together to build both individual success as well as drive organizational development. Come launch your career with LaClare Creamery


LaClare Creamery is looking for an experienced, detail-oriented Food Safety & Quality Manager to join our team This position is a vital role on our team as they are responsible for the oversight of quality assurance compliance at LaClare Creamery ensuring that products meet company standards.


This role is 100% on-site in Malone, WI and includes competitive compensation & full benefits


Reports to: Plant General Manager


Key Tasks & Responsibilities:

  • Monitor processing operations, employees, and equipment to consistently assure superior quality, world class, food safe products for our customers and consumers.
  • Manage milk and cheese testing procedures and equipment, including Appendix N compliance and Charm antibiotic screening program.
  • Ensure standards for product quality are met and improve company compliance, to increase “First Pass” efficiency and profitability in reducing waste.
  • Review, investigate customer complaints; work to improve customer satisfaction and maintain records and trending.
  • Plan, direct and coordinate quality assurance programs and formulate quality control practices and policies.
  • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
  • Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.
  • Complete documentation needed to support testing procedures, including data forms or spreadsheets, equipment logbooks and lab records.
  • Inspect raw materials and review COA’s for compliance. Perform visual inspections of finished products.
  • Analyze statistical data and recommend changes to production processes or quality controls.
  • Ensure employees are aware of quality requirements and provide employees with training in GMP’s and Food Safety best practices.
  • Supply quality control data necessary for regulatory submissions.
  • Ensure that lab cleanliness and safety standards are maintained.
  • Identify quality problems and recommend solutions.
  • Conduct frequent plant inspections and work with production supervisors on corrective and preventative actions.
  • Evaluate new technologies and methods to make recommendations regarding their use.
  • Write, revise, and update standard quality control operating procedures.
  • Serve as a technical liaison between quality control and other departments, vendors, or contractors.
  • Lead role for customer and third-party audits and regulatory inspectors.
  • Documentation and Follow Up: As required by food safety program monitor and review all food safety documentation. Ensure all tasks and information are accurately completed.
  • Is responsible for food safety and human safety at all facilities. Must ensure that all facilities maintain compliant with all state and federal rules and regulations.
  • Participate in out-of-specification and failure investigations and recommend corrective actions.
  • Schedule and perform any calibration checks on thermometers and measuring devices.
  • Prepare and submit various monthly, quarterly, and/or annual reports.
  • Lead new product development efforts.
  • Lead continuous improvement projects to improve quality, safety, and processes.
  • Follows all policies and procedures LaClare Creamery and Lamagna Food Group have implemented regarding food and personal safety to assist in maintaining a safe work environment and safe, quality products always.
  • Lives the Mosaic Way while promoting our values and culture drivers.
  • Other duties as assigned.


Education & Experience:

  • Degree in Food Science, Microbiology, or equivalent preferred
  • 5 years food plant safety & quality experience required
  • 3-5 years of leadership/management experience required
  • PCQI, SQF, HACCP certified preferred
  • Familiar with SQF, FSMA, IMS, State and Federal regulations.
  • Working knowledge of Quality Assurance disciplines and interaction with plant personnel and procedures.
  • Understand and develop strategic environmental monitoring program.
  • Focus on Food Safety and Process Improvement/Operational efficiencies
  • Safety focused, Detail-oriented, Trustworthy, Ethical, Self-driven
  • Quality Control Analysis experience
  • Experience monitoring performance of individuals & manufacturing process to make improvements or take corrective action.
  • Identifying complex problems & reviewing related information to develop & evaluate options and implement

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