Service Center Manager

3 days ago

Malone, United States Gills Point S Tire & Auto Full time
Job DescriptionJob DescriptionDescription:

Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.

Our Service Managers oversee the service department in our automotive repair shops, ensuring high-quality vehicle repair and maintenance services while maintaining customer satisfaction. This role involves managing a team of technicians and service staff, overseeing the operational logistics of the service department, and ensuring that all work is completed to a high standard and within a timely manner. This role is a unique blend of technical automotive knowledge with strong leadership and customer service skills.

RESPONSIBILITIES to include, but not limited to:

  • Overseeing and providing leadership to the other service technicians.
  • Training new or junior technicians on proper procedures.
  • Coordinating and managing the workflow in the service area.
  • Assigning tasks to other technicians to ensure efficient and timely completion of work.
  • Conducting quality control inspections to ensure that all services meet established standards.
  • Addressing and resolving any issues or concerns related to the quality of work.
  • Handling more complex customer inquiries or issues.
  • Providing expertise and recommendations to customers regarding services.
  • Ensuring that safety protocols and guidelines are followed by all technicians.
  • Conducting regular safety meetings and promoting a safety-conscious work environment.
  • Addressing and resolving the more complex technical issues related to services.
  • Collaborating with other leads/management to troubleshoot challenging problems.
  • Identifying opportunities for process improvement and efficiency in service operations.
  • Responsible for implementing new procedures or best practices as appropriate.
  • Collaborating with management to provide input on service operations, performance evaluations, and team development.


Requirements:
  • High School Diploma or Equivalent required, a degree or diploma in automotive technology, business management, or a related field a plus
  • ASE Certifications desired with company support and assistance provided
  • Extensive experience in automotive repair and maintenance, with a clear understanding of automotive systems and the latest technologies.
  • 2-4 years prior experience in a supervisory or managerial role within an automotive service setting, demonstrating leadership, team management, and operational oversight.
  • Familiarity with automotive diagnostic software, inventory management systems, and customer relationship management (CRM) tools.
  • Understanding of budgeting, financial forecasting, and profitability analysis.
  • Ability to lead, motivate, and manage a diverse team of technicians and service staff.
  • Strong focus on delivering high-quality customer service, with excellent communication and interpersonal skills to handle customer inquiries and resolve complaints effectively.
  • Aptitude for identifying issues, analyzing possible solutions, and implementing effective resolutions.
  • Capability to manage multiple tasks, prioritize responsibilities, and ensure efficient operation of the service department.
  • Valid driver’s license and acceptable driving record

We offer:

  • Paid time off
  • Stable working hours
  • Excellent Training – with opportunities for training and career advancement
  • Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits available after 60 days
  • Competitive wages
  • 401(k) savings plan with company match


  • Service Center Manager

    1 month ago

    Malone, United States Gills Point S Tire & Auto Full time

    Job DescriptionJob DescriptionDescription:Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we...

  • Service Center Director

    2 days ago

    Malone, New York, United States Gills Point S Tire & Auto Full time

    Service Center Manager Job DescriptionGills Point S Tire & Auto is seeking a highly skilled and experienced Service Center Manager to oversee the service department in our automotive repair shops. As a key member of our team, you will be responsible for ensuring high-quality vehicle repair and maintenance services while maintaining customer satisfaction.The...

  • Horticulture Center Manager

    4 weeks ago

    Malone, United States LaClare Creamery Full time

    Are you passionate about horticulture and outdoor management? We are seeking an enthusiastic individual to oversee our Horticulture Center in a full-time, year-round capacity. A commitment to superior plant care is essential. The role requires a flexible schedule, including weekends.Primary Responsibilities: The primary responsibilities encompass leading the...

  • Environmental Services Technician

    4 weeks ago

    Malone, New York, United States Alice Hyde Medical Center Full time

    Facility Name: Alice Hyde Medical Center Location: Malone, New York Employment Type: Regular Department: Environmental Services Work Schedule: Variable Recruitment Contact: Kate Davies We invite you to apply for consideration for various positions as a Custodial Aide or Environmental Aide within Alice Hyde Medical Center and our affiliated Skilled Nursing...

  • Environmental Services Associate

    3 weeks ago

    Malone, New York, United States Alice Hyde Medical Center Full time

    Job Summary:We are seeking a skilled Custodial Aide to join our team at Alice Hyde Medical Center. As a Custodial Aide, you will be responsible for performing heavy and light duties in associated services in resident and non-resident areas.Key Responsibilities:Handling and transporting bio-hazard waste, including blood and body fluids, and pathological...

  • Environmental Services Assistant

    7 hours ago

    Malone, New York, United States Alice Hyde Medical Center Full time

    Alice Hyde Medical Center Environmental Aide RoleWe are seeking a detail-oriented and dedicated Environmental Aide to contribute to maintaining a clean and safe environment for our patients and staff.Key Responsibilities:Maintain a clean and organized workspace, adhering to infection control standardsPerform dusting, wet mopping, and disinfecting tasks to...

  • Registered Nurse

    4 months ago

    Malone, United States The University of Vermont Health Network Full time

    Unit Description: The Alice Center's Skilled Nursing Facility offers 24-hour nursing services and a full range of rehabilitation services in a caring, home-like environment.  The Alice Center can serve up to 135 individuals in need of long-term or short-term care.  We provide the highest quality skilled nursing care in an environment that promotes privacy...

  • Emergency Medical Transport Specialist

    4 weeks ago

    Malone, New York, United States Alice Hyde Medical Center Full time

    Position:Emergency Medical Transport Specialist - Alice Hyde Medical Center Location:Malone, New York Department:Critical Care Services Transport Compensation:Minimum $25.89 Midpoint $32.96 Maximum $40.02 Recruiter:Kelly SheaJOB OVERVIEW:The Emergency Medical Transport Specialist at Alice Hyde Medical Center is an integral member of a dynamic transport team,...

  • Hospitalist Nurse Practitioner/Physician Assistant

    1 day ago

    Malone, United States Alice Hyde Medical Center Full time

    Alice Hyde Medical Center Hospitalist OpportunityWe are seeking a dedicated Nurse Practitioner or Physician Assistant to join our Hospitalist team at Alice Hyde Medical Center in Malone, New York.Key Responsibilities:Assess and manage patient care independently, working closely with the Hospitalist Physician team.Respond promptly to calls from the nursing...

  • Hospitalist Nurse Practitioner/Physician Assistant

    1 day ago

    Malone, United States Alice Hyde Medical Center Full time

    Alice Hyde Medical Center Hospitalist Job OpportunityWe are seeking a dedicated and skilled Nurse Practitioner or Physician Assistant to join our Hospitalist team at Alice Hyde Medical Center in Malone, New York.Key Responsibilities:Assess and diagnose patients, working closely with the Hospitalist Physician team.Respond promptly to calls from the nursing...

  • Nurse Practitioner Hospitalist Position

    5 days ago

    Malone, United States Alice Hyde Medical Center Full time

    Alice Hyde Medical Center Hospitalist Nurse Practitioner OpportunityWe are seeking a dedicated and skilled Nurse Practitioner to join our Hospitalist team at Alice Hyde Medical Center. This Per Diem position offers a dynamic work environment where you will assist and supplement our Hospitalist Physician staff.Key Responsibilities:Assess, diagnose, and treat...

  • Family Therapy Clinician

    3 weeks ago

    Malone, New York, United States Berkshire Farm Center Full time

    Join Our PurposeThe Family Therapy Clinician delivers comprehensive in-home therapeutic services aimed at strengthening family dynamics. This role encompasses strength-based evaluations, strategic treatment planning, and collaboration with family support systems to ensure effective intervention and discharge processes. Sign-On Bonus: A $5,000 sign-on bonus...

  • Patient Access Representative

    3 weeks ago

    Malone, United States Community Health Center of the North Country Full time

    Job DescriptionJob DescriptionDescription:Reports to: Practice ManagerRate of Pay: $18.39 per hour; paid biweeklyWork Schedule: Primarily Monday-Friday, weekdays; the day-to-day schedule may vary slightly based upon the needs of the Health Center; no evenings, no weekends, no major holidays. This is a per diem position and is not benefit-eligible. Position...

  • Patient Access Coordinator

    2 weeks ago

    Malone, New York, United States Alice Hyde Medical Center Full time

    About the Role:The Patient Access Team Representative (PATR) plays a vital role in ensuring seamless patient care at Alice Hyde Medical Center. As a key member of our team, you will be responsible for:Interviewing and collecting patient demographic information, accurately recording it into our electronic medical record (EMR) system.Distributing confidential...

  • Licensed Practical Nurse

    2 months ago

    Malone, United States Alice Hyde Medical Center Full time

    Building Name: AHMC - Alice Hyde Medical Center Location Address: 133 Park Street, Malone New York Regular Department: AHMC - Medical Practice Operations Recruiter: Logan Bara Unit Description: The Licensed Practical Nurse shall be accountable and responsible for performing tasks and responsibilities within the framework of case finding, health teaching,...

  • Licensed Practical Nurse

    2 months ago

    Malone, United States Alice Hyde Medical Center Full time

    Building Name: AHMC - Alice Hyde Medical Center Location Address: 133 Park Street, Malone New York Regular Department: AHMC - Medical Practice Operations Recruiter: Logan Bara Unit Description: The Licensed Practical Nurse shall be accountable and responsible for performing tasks and responsibilities within the framework of case finding, health teaching,...

  • Hospitalist - Malone, New York

    3 days ago

    Malone, United States Alice Hyde Medical Center Full time

    Job SummaryWe are seeking a skilled and dedicated Hospitalist to join our medical team at Alice Hyde Medical Center in Malone, New York. As a Hospitalist, you will play a vital role in providing high-quality patient care in our hospital setting, ensuring the well-being and efficient management of our patients.ResponsibilitiesWork full-time on a 5 on 10 off...

  • Patient Access Coordinator

    2 weeks ago

    Malone, New York, United States Alice Hyde Medical Center Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Alice Hyde Medical Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our medical practice.Key ResponsibilitiesInterview and collect patient demographic information, accurately...

  • Radiation Oncology Specialist

    7 days ago

    Malone, United States Alice Hyde Medical Center Full time

    About the RoleWe are seeking a skilled Radiation Therapist to join our team at Alice Hyde Medical Center. As a Radiation Therapist, you will play a critical role in providing high-quality patient care and contributing to the success of our radiation oncology department.Key ResponsibilitiesProvide radiation oncology treatments, including simulation, medical...

  • Radiation Oncology Specialist

    1 day ago

    Malone, United States Alice Hyde Medical Center Full time

    About the Role: We are seeking a skilled Radiation Therapist to join our team at Alice Hyde Medical Center. As a Radiation Therapist, you will play a critical role in providing high-quality patient care and contributing to the success of our radiation oncology department. Key Responsibilities: Provide radiation oncology treatments, including simulation,...